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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
Verified Customer
February 12, 2020
Outstanding. Superior service from start to finish. On line scheduling is intuitive, and the schedule is very flexible. I had to reschedule an appointment on short Superior service from start to finish. On line scheduling is intuitive, and the schedule is very flexible. I had to reschedule an appointment on short notice and it was very easy. For my rescheduled appointment, I was ready early, called and they told me to come in whenever I was ready. Extremely customer friendly process and wait time was reasonable. Outstanding. More
by AMROWICKI
Employees Worked With
Maintenance staff
February 12, 2020
Service was excellent. My service provider was awesome very courteous asked if I wanted my car washed. Not too many dealerships ask anymore. Great s very courteous asked if I wanted my car washed. Not too many dealerships ask anymore. Great s More
by jerrythrash
Employees Worked With
February 12, 2020
Darek helped me a ton! He made sure that I was satisfied and I will continue to work with him at Honda! He was really great. George was also really helpful! Overall, great experience and have been a Honda o and I will continue to work with him at Honda! He was really great. George was also really helpful! Overall, great experience and have been a Honda owner for 3 years now. More
by Jessica W
February 11, 2020
Very professional and fast. I was told my servicing would take about an hour and a half and instead it only took about 30 minutes. They gave me an overall good experience. take about an hour and a half and instead it only took about 30 minutes. They gave me an overall good experience. More
by brandycoole12
Employees Worked With
Carlos Fuentes
February 11, 2020
Chris was my advisor. He was very knowledgeable, courteous and professional explaining what services needs to be done on my car. I would recommend him any day. courteous and professional explaining what services needs to be done on my car. I would recommend him any day. More
by epeszed
Employees Worked With
Chris Resnick
February 11, 2020
The Service department was great. The guys had me in and out in less time than quoted. Very friendly and I even got my car washed. It was a nice surprise out in less time than quoted. Very friendly and I even got my car washed. It was a nice surprise More
by nsln440
Employees Worked With
Bryan S.
February 10, 2020
window fixed Finally they fixed my right passenger rear window after a couple of attempts to fix it, turns out there was a small pin that was a little bent that is Finally they fixed my right passenger rear window after a couple of attempts to fix it, turns out there was a small pin that was a little bent that is causing the power shortage. More
by rlagbisit
Employees Worked With
Bryan S.
February 10, 2020
Tire repair Fixed tire at no charge. I came in without an appointment and they took care of me right away. Staff is always helpful and do a great job in taking c Fixed tire at no charge. I came in without an appointment and they took care of me right away. Staff is always helpful and do a great job in taking care of the issue. More
by tcar248751
Employees Worked With
