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McGrath Honda of St Charles
St Charles, IL
1,219 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,219 reviews
January 09, 2020
This dealership is clean and well presentable. However value for others time is missing. They have great deals for vehicles both new and used but less for service related. value for others time is missing. They have great deals for vehicles both new and used but less for service related. More
by amankalia
Verified CustomerEmployees Worked With
Alex
January 09, 2020
I have been very pleased with the service I have received at McGrath Honda. Setting an appointment has been easy each time I called. Scheduling is flexible and the service team works quickly and efficiently. at McGrath Honda. Setting an appointment has been easy each time I called. Scheduling is flexible and the service team works quickly and efficiently. I like that they always let me know a price estimate prior to doing work and then the final price ends up being a bit lower than expected. Nice people to work with. More
by CAS
Employees Worked With
Mike in service is polite and friendly. He made sure I understood the work to be done and even found me a better coupon than the one I brought in!! Thanks for the savings ??
January 09, 2020
Best car buying experience I have ever had Facility was Best car buying experience I have ever had Facility was clean .... staff very knowledgable and professional Negotiation was professional and f Best car buying experience I have ever had Facility was clean .... staff very knowledgable and professional Negotiation was professional and fair I highly recommend this dealership More
by gjoxyz
January 08, 2020
Great Communication from Salesman A lot of honest communication all around from sales and finance on availability, options and cost. Very little haggling, just good conversation about A lot of honest communication all around from sales and finance on availability, options and cost. Very little haggling, just good conversation about what we both wanted. More
by GRANTRAZEE
Employees Worked With
Blake Torphy
January 08, 2020
Dealership is great. Waiting 2.5 hours for a prescheduled appointment for an oil change and new battery isn’t. I will never understand the crazy long turn around times for what should be a quic prescheduled appointment for an oil change and new battery isn’t. I will never understand the crazy long turn around times for what should be a quick (1hour tops) appointment. More
by eanson75
Employees Worked With
Service dept
January 08, 2020
Great work - thanks Carlos was really great to work with - communicated well along the way and helped me understand what was going on. I'll definitely come back for servi Carlos was really great to work with - communicated well along the way and helped me understand what was going on. I'll definitely come back for service. More
by joesiok
Employees Worked With
Carlos Fuentes
January 08, 2020
Purchased of 2019 CR-V Excellent service by Darek Smorczewski and Jason Landgraf. Darek explained very well to me and wife all the features of the CR-V. We're not ready to b Excellent service by Darek Smorczewski and Jason Landgraf. Darek explained very well to me and wife all the features of the CR-V. We're not ready to buy a new car then yet, but Darek was able to convince my wife and myself to buy it. Jason did a great job as well in the financing. More
by teodoromercado
Employees Worked With
Darek Smorczewski, Jason Landgraf
January 08, 2020
My appointment started on time. Service was completed in a timely manner, and a detailed inspection was reviewed with me before I left the dealership. a timely manner, and a detailed inspection was reviewed with me before I left the dealership. More
by lisa.a.mcgregor
January 08, 2020
Great service and experience at the St Charles location. After having an issue with a used car, they were quick to correct the issues. Thanks so much. After having an issue with a used car, they were quick to correct the issues. Thanks so much. More
by lindeman67
Employees Worked With
January 08, 2020
air bag recall In fifteen min early told about hour and a half to two hours. Done in little over an hour and had a detailed inspection explained to me by Mike.Very h In fifteen min early told about hour and a half to two hours. Done in little over an hour and had a detailed inspection explained to me by Mike.Very happy with total experience Mike Nilles was my service consultant. More
by sgmosier
Employees Worked With
Mike Nilles
