McGrath Honda of St Charles

Excellent experience from start to finish. Max and Dave did an outstanding job explaining options, finances, and requirements. Nellie was exceptional in the business office. Max gave a comprehe Max and Dave did an outstanding job explaining options, finances, and requirements. Nellie was exceptional in the business office. Max gave a comprehensive and informative presentation on the options and changes on the new models. Overall, I couldn't be more pleased with the experience. More

Great I called on a Monday afternoon for an "A 1" service notice (oil change etc.) on my CRV & was surprised to be able to schedule an appointment for the I called on a Monday afternoon for an "A 1" service notice (oil change etc.) on my CRV & was surprised to be able to schedule an appointment for the same day. I chose to bring the car in the following morning. I had the work done while I waited & it was done very quickly. The staff was very friendly. More

Recall service every thing went well and completed in a timely manner. This was a recall repair that I was notified of by a phone call. Helpful. every thing went well and completed in a timely manner. This was a recall repair that I was notified of by a phone call. Helpful. More

Thank you for saving the day when I got a flat tire. You were so kind and caring. I really appreciate you taking my car in so quickly and even offering me a ride to my appointment. You are the best! were so kind and caring. I really appreciate you taking my car in so quickly and even offering me a ride to my appointment. You are the best! More

All personnel are polite and listen to needs Every individual we worked with (sales consultant, manager, finance) listened to what we needed to purchase the vehicle and met those needs. We had n Every individual we worked with (sales consultant, manager, finance) listened to what we needed to purchase the vehicle and met those needs. We had not intended to purchase on this day, but we ended up driving home a new Honda. More

Waited in que for about 15 mins while they were taking cars in the other bay...nobody witnessed that there is a customer with appointment waiting for so long. Had to fetch a service rep myself. Service co cars in the other bay...nobody witnessed that there is a customer with appointment waiting for so long. Had to fetch a service rep myself. Service consultant was good at follow up. More

Darek S. at McGrath Honda of St. Charles was the reason I bought my new vehicle. He was knowledgeable and professional, but more importantly he was friendly, approachable and sincerely cared about finding m bought my new vehicle. He was knowledgeable and professional, but more importantly he was friendly, approachable and sincerely cared about finding me what I really wanted in my budget. Not once did he pressure me to go above budget or settle. He is a class act and this dealership is lucky to have him. More

B1 Service The service writer was extremely courteous and offer me a ride back to the office since I was on my lunch break and they were a little busy. Someone The service writer was extremely courteous and offer me a ride back to the office since I was on my lunch break and they were a little busy. Someone picked me up after work when my car was ready. I very much appreciate the shuttle service. More

Joselin met us with a smile and put us at ease right away. Car buying, when you’re not actually planning to buy, can be a daunting task. She showed us vehicles within our parameters and made sure we lik away. Car buying, when you’re not actually planning to buy, can be a daunting task. She showed us vehicles within our parameters and made sure we liked what we saw. She didn’t want to waste our time with options we didn’t like, which I appreciated. She was very easy to work with. She helped my husband and I agree on a vehicle purchase that we are excited for! More

New 2019 CRV This is our 5th purchase at this McGrath and we have all our service and maintenance done there. The entire staff Is very professional and friendly. W This is our 5th purchase at this McGrath and we have all our service and maintenance done there. The entire staff Is very professional and friendly. We especially enjoyed working with Bryan Salas...he is a terrific salesperson. Jason Landgraf really helped getting us a better loan rate and explaining the extended warranty we bought. More