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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
February 26, 2020
Great service, and friendly and knowledgeable staff! The service on my car was performed quickly in the timeframe they promised. My overall experience was refreshingly good! service on my car was performed quickly in the timeframe they promised. My overall experience was refreshingly good! More
by jimkarner
Verified CustomerEmployees Worked With
Don’t remember his name
February 25, 2020
Overall, a genuine, honest experience. Would recommend friends. Salas worked with me for 6 months. He was patient and trusting, he clearly represented my perspective. friends. Salas worked with me for 6 months. He was patient and trusting, he clearly represented my perspective. More
by frusch
Employees Worked With
BRENT REEVES, Bryan S., Tom B.
February 25, 2020
My sons first new car. We had a very nice experience. The entire staff was pleasant and knowledgeable especially Bryan Salas. They dispel the stereotype of pushy sales peopl We had a very nice experience. The entire staff was pleasant and knowledgeable especially Bryan Salas. They dispel the stereotype of pushy sales people, and were kind and patient. More
by vgraziano
Employees Worked With
Bryan S.
February 25, 2020
My sales experience was horrible. After finally getter the van home, and then realizing they gave me the wrong one. I was supposed to have a EX-L with DVD and Nav RES. But just received the EX-L. Then aft the van home, and then realizing they gave me the wrong one. I was supposed to have a EX-L with DVD and Nav RES. But just received the EX-L. Then after calling all day, I finally get the correct van, I was handed the keys and walked out to the van with all the stickers still attached and no floor mats installed. I asked the salesman what was up with all the stickers still attached. Oh sorry they messed up. Then after 2 hr. of that problem, Im finally in the van to pull out. And the backup camera does not work. That this point I was ready to walk. Again I have never been thought such a horrible car buying experience before. But I do have a positive out of this. It was in the finance office with Jason Landgraf. He was the only bright point of this experience. More
by mike.severson
Employees Worked With
EDDIE RADZIEWICZ, JASON LANDGRAF
February 25, 2020
The whole experience from Jose Espinosa to the Sales manager and all employees present was amazing. I am a recent widow. Car buying is new to me. They listened to what I wanted and at what price and mad manager and all employees present was amazing. I am a recent widow. Car buying is new to me. They listened to what I wanted and at what price and made it happen. They are a very courteous fun group. I recommend this dealership to everyone. More
by acedebbie
February 24, 2020
What an easy and comfortable experience! Sherry our sales person and Nate the sales manger were so helpful and patient. Buying a car is a big investment and we really felt that they understood our nee sales person and Nate the sales manger were so helpful and patient. Buying a car is a big investment and we really felt that they understood our needs. Great car, great price and great experience. More
by Gwennfontanez
February 24, 2020
Disappointment Mechanics claimed they could not replicate the problem, but the problem still exists, which I noticed almost immediately. I didn't have time to return Mechanics claimed they could not replicate the problem, but the problem still exists, which I noticed almost immediately. I didn't have time to return to the dealership but will have to reschedule. More
by stephen-foust
Employees Worked With
ALEXANDER PETERSEN
February 23, 2020
Great experience in getting a CR-V. Sherry our sales rep was very accommodating, and was the highlight in our visits. Her honesty and easy approach made the whole process enjoyable. My family will be comi was very accommodating, and was the highlight in our visits. Her honesty and easy approach made the whole process enjoyable. My family will be coming back in the future when we look for a new car in the future. More
by J.
Employees Worked With
BRENT REEVES, Tom B., Sherry Haney
