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McGrath Honda of St Charles
St Charles, IL
1,220 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,220 reviews
January 23, 2020
Juan Carlos - 01.22.20 Very friendly. Very informative. He reviewed the checklist and reviewed my next service. Also reviewed the cost with me and got my approval before Very friendly. Very informative. He reviewed the checklist and reviewed my next service. Also reviewed the cost with me and got my approval before starting the service More
by Rios
Verified CustomerEmployees Worked With
The front desk lady was very nice. Sorry I do not have her name, Carlos Fuentes
January 23, 2020
The team at McGrath has been helpful and willing to work with me to meet my needs. I appreciated their ability to match my lifestyle with a car that has been awesome! with me to meet my needs. I appreciated their ability to match my lifestyle with a car that has been awesome! More
by don.kovach
Employees Worked With
Chris Papa was AWESOME!, Carlos Fuentes, LONDON HOWARD, ALEXANDER PETERSEN
January 23, 2020
Oil change I was able to get in and out. Juan explained everything in detail and asked me if I had any questions. I was happy because I didn't have to wait long I was able to get in and out. Juan explained everything in detail and asked me if I had any questions. I was happy because I didn't have to wait long and the advisor was friendly. More
by vanessavegac
Employees Worked With
Juan Dorado
January 23, 2020
Very smooth, I was advised of sevice 2 or 3 times. My current CRV is the 4th Honda I have purchased from McGrath. I have had my cars serviced there as well. The service is always trusted.. My current CRV is the 4th Honda I have purchased from McGrath. I have had my cars serviced there as well. The service is always trusted.. More
by JCH1124
Employees Worked With
Carlos Fuentes
January 23, 2020
I came in for an oil change and tireRotation. My service I came in for an oil change and tire Rotation. My service advisor was very professional and friendly. He went over my car extensively and even checke I came in for an oil change and tire Rotation. My service advisor was very professional and friendly. He went over my car extensively and even checked on any recalls on my other Honda’s More
by jamesfcassin
Employees Worked With
Service Advisor
January 22, 2020
Oil Change, Tire rotation The McGrath Service Team was very professional and worked to ensure that my oil change and tire rotation was completed in a reasonable amount of time. The McGrath Service Team was very professional and worked to ensure that my oil change and tire rotation was completed in a reasonable amount of time. More
by Don O
Employees Worked With
January 22, 2020
battery change out service was very professional and accommodating. I needed to be brought back to Honda to pick up my car and the porter did so. thank you. service was very professional and accommodating. I needed to be brought back to Honda to pick up my car and the porter did so. thank you. More
by smcassey
Employees Worked With
Carlos Fuentes
January 22, 2020
upon purchasing the vehicle there were some items that needed attention. Although there was a bit of confusion between the upholstery contractor and the service department, oh my expectations were met. Gr needed attention. Although there was a bit of confusion between the upholstery contractor and the service department, oh my expectations were met. Great job Team More
by michael.rotger
January 22, 2020
Pleasant experience Fast and friendly service. Answered all my questions, and took good care of my vehicle. The time they gave me was as close as it gets. Fast and friendly service. Answered all my questions, and took good care of my vehicle. The time they gave me was as close as it gets. More
by ISAPURELKU
Employees Worked With
Other Employees :
DAVID KOLINEN, TYLER MITCHEY, CHRIS PAPA, DAVID GURTLER
