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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
March 04, 2020
This is one of the lesser Honda Dealers I’ve visited. It took nearly an hour and a half to get a tire rotation/oil change and I was told of additional needed maintenance after all of this which took another took nearly an hour and a half to get a tire rotation/oil change and I was told of additional needed maintenance after all of this which took another hour and a half to complete. In total, I spent three hours in the waiting room. I will be traveling further to get service at a different Honda Dealership next time. More
by mjjewelltwin
Verified CustomerEmployees Worked With
Brandon Ryan
March 04, 2020
The overall experience was great. you have a lot of friendly sales staff that are very polite and willing to provide a good car shopping experience, I do not remember the names of all you have a lot of friendly sales staff that are very polite and willing to provide a good car shopping experience, I do not remember the names of all of the individuals I worked with More
by pat.miller
March 04, 2020
There is not enough words I can say about McGrath Honda dealer in st-charles Illinois, everyone is extremely friendly and doing business in a way that makes the process of buying cars is an experience that dealer in st-charles Illinois, everyone is extremely friendly and doing business in a way that makes the process of buying cars is an experience that one can look forward to. They stick to their word, and even will take care of any problem that happens even after you take the car and leave. I have been to other Honda dealers and I really can say that McGrath Honda is one of the best. More
by heskander
Employees Worked With
Other Employees :
Jaclyn Dati, sales consultant. 5 stars, JACKI DATI
March 03, 2020
Awesome treated with respect David was knowable informative answered all of our questions made us feel at ease explaining everything detail to us awesome salesman informative answered all of our questions made us feel at ease explaining everything detail to us awesome salesman More
by forrest_giffin
March 03, 2020
Mcgrath Honda buying experience I would strongly recommend working with Edward Radziewicz! I bought a used Honda, he made the transaction easy and the price stayed within my budget. I would strongly recommend working with Edward Radziewicz! I bought a used Honda, he made the transaction easy and the price stayed within my budget. I highly recommend Mcgrath! More
by Kiefferh
Employees Worked With
EDDIE RADZIEWICZ
March 02, 2020
Good service. Reasonable price. Completely messed up email notification (still after many years as a customer). I have asked at least 10 times and clearly described which phone numbers and names associa email notification (still after many years as a customer). I have asked at least 10 times and clearly described which phone numbers and names associate to which vehicle. To this day you send notices to the wrong person. Extremely frustrating for us. Perhaps it’s a small thing to you but you continue to send email to Mark for service on our Pilot, Laurie is the primary driver, and email to Laurie about the Ridgeline, which is Mark’s primary vehicle. This seems so easy yet EVERY SINGLE TIME you get it wrong. Every single time. More
by markhosp
Employees Worked With
Mike Castro
March 02, 2020
Bought a CR-V from Jose. I visited 4 other dealers and Jose was the best listener of the people I dealt with. I had to bring the car back to have the crossbars installed and Dan in service was very helpfu Jose was the best listener of the people I dealt with. I had to bring the car back to have the crossbars installed and Dan in service was very helpful and true his word on when the car would be ready. Both men were professional, knowledgeable, friendly and helpful. More
by fbb89
Employees Worked With
Dan in service, JOSE BARRERA
February 29, 2020
Joselin is hands down the best to work with! She is passionate about what she does. She is friendly, knowledgeable & overall a pleasure thank you! passionate about what she does. She is friendly, knowledgeable & overall a pleasure thank you! More
by Sandratrs
Employees Worked With
JOSELIN LECHUGA
February 29, 2020
We had a great experience with this dealership. Very professional, customer service was amazing. I would recommend family and friends to buy their cars from McGrath professional, customer service was amazing. I would recommend family and friends to buy their cars from McGrath More
by smccarthy23
Employees Worked With
BRENT REEVES, CHRIS PAPA, Tom B.
February 28, 2020
Three time winner I just purchased my third Honda from Darek Smorz and he couldn't be a better person to work with. He is very kind. considerate and goes out of his wa I just purchased my third Honda from Darek Smorz and he couldn't be a better person to work with. He is very kind. considerate and goes out of his way to locate the exact vehicles we are looking for. We we are looking for a new vehicle in the future we will be looking for Darek once again. More
by Laura
Employees Worked With
