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McGrath Honda of St Charles
St Charles, IL
1,220 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,220 reviews
January 30, 2020
Great Service, The work which was performed was excellent. CJ told me that the mechanic noticed a wobble with front tires during a test drive. The mechanic recomme The work which was performed was excellent. CJ told me that the mechanic noticed a wobble with front tires during a test drive. The mechanic recommended that the brake rotors be resurfaced. I brought the Pilot in for routine B123 service. While I surprised that the front rotors needed resurfacing, I agreed to have the work done. The worked performed was excellent and the front wheels no longer wobble when braking. More
by wtollefsen
Verified CustomerEmployees Worked With
CJ
January 30, 2020
Great service as always. Had another great service experience at St Charles Honda. Everything was done as expected and done well. I'm very happy with the results of the serv Had another great service experience at St Charles Honda. Everything was done as expected and done well. I'm very happy with the results of the service done on my truck. Thank you! More
by Julio Medrano
Employees Worked With
JEFF SUNDERLAGE
January 30, 2020
Great experience for being at a car dealership! Dave G. Was awesome! Very polite, personable with a sense of humor! Would definitely recommend this dealership! Was awesome! Very polite, personable with a sense of humor! Would definitely recommend this dealership! More
by cesareutes
January 30, 2020
Paint issue resolved Dan Pipple understood the situation and the proper fix required. He made sure it was completed successfully and made sure we had a loaner vehicle for Dan Pipple understood the situation and the proper fix required. He made sure it was completed successfully and made sure we had a loaner vehicle for the duration. I will request Dan in the future! Thanks More
by jmsimon21
Employees Worked With
Dan Pipple in service
January 30, 2020
Good Times! I have always had a good experience with the Service Department in St. Charles. I guess I would be shocked if I didn't. :-) I am moving to New M I have always had a good experience with the Service Department in St. Charles. I guess I would be shocked if I didn't. :-) I am moving to New Mexico and I sure hope I find happiness with the Honda Dealer in Las Cruces there because it is about 112 miles from Silver City, NM. Over the years I have recommended McGrath of St Charles, I will miss your dealership greatly! Oh yeah, a few years ago we bought two 2016 Hondas from Carlos Fuentes, as you may know, he is the best! Good Job! Mark Brenton . More
by MBRENTONMADDOG
Employees Worked With
Carlos Fuentes
January 29, 2020
Always great service Friendly service. They paid attention to my concerns. It was really fantastic that I could get a loaner card since I work and this is very important. Friendly service. They paid attention to my concerns. It was really fantastic that I could get a loaner card since I work and this is very important. More
by madrakula
Employees Worked With
Alex Shelby
January 28, 2020
Our salesman Blake Torphy was great and very patient while we were trying to decide which car! London Howard in Finance was efficient at the end of a long day. Both very nice guys! while we were trying to decide which car! London Howard in Finance was efficient at the end of a long day. Both very nice guys! More
by eschlaman
Employees Worked With
BLAKE TORPHY, LONDON HOWARD, ALEXANDER PETERSEN
January 28, 2020
Always a pleasure dealing with CJ, Zach, and the entire service team! They go above and beyond for you to ensure you’re always taken care of. service team! They go above and beyond for you to ensure you’re always taken care of. More
by anthony.meccia
Employees Worked With
CJ Nemec, Zach Pirkl, Carlos Fuentes
January 28, 2020
This was a much faster and efficient experience than carmax. Everyone was helpful, polite. So far I have been loving my new car guys. Thanks. carmax. Everyone was helpful, polite. So far I have been loving my new car guys. Thanks. More
by ximpalax67
Employees Worked With
Carlos Fuentes, JASON LANDGRAF
January 28, 2020
A Pleasant Experience I recently leased a Honda Pilot from McGrath Honda and was very impressed with their professionalism, courtesy and knowledgeable sales staff. The ent I recently leased a Honda Pilot from McGrath Honda and was very impressed with their professionalism, courtesy and knowledgeable sales staff. The entire experience was pleasant. More
by wmness
