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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
April 01, 2020
Purchased a new Honda Accord Hybrid Darek, Jason and the team at McGrath Honda of St. Charles did a great job helping me through the steps necessary to select and then purchase a new car Darek, Jason and the team at McGrath Honda of St. Charles did a great job helping me through the steps necessary to select and then purchase a new car. Since buying the car, I have been very happy with the level of service they continue to provide which, I think, is the real measure of a dealership's quality. More
by james.j.goldsmith
Verified Customer
April 01, 2020
Great customer service as usual. Prompt and always in communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. More
by llbocce
Employees Worked With
Steve and Alex in service
April 01, 2020
I had a wonderful experience. I enjoy bringing my car here and getting the great service from the staff. I recommend friends to this dealership all the time. here and getting the great service from the staff. I recommend friends to this dealership all the time. More
by kmg3
Employees Worked With
CJ
April 01, 2020
Good timely service . I think it was Alex and he explained everything well. I needed an oil change and they discovered my wipers needed to be fixed . So I said I just had them done . He checked and explained everything well. I needed an oil change and they discovered my wipers needed to be fixed . So I said I just had them done . He checked and it was just over a year so they gave me a discount ! More
by JODYGHART
Employees Worked With
Alex?
April 01, 2020
TJ was awesome! TJ and the crew took care of me from start to finish, would highly recommend this dealership! They gave me a great deal on my 2019 Honda Accord and t TJ and the crew took care of me from start to finish, would highly recommend this dealership! They gave me a great deal on my 2019 Honda Accord and the service has been awesome. More
by rsgeren1
Employees Worked With
TJ
April 01, 2020
Riley Ward was a great communicator. Chance in finance made the closing easy. Jose Espinosa was professional at all times and made the experience a breeze. made the closing easy. Jose Espinosa was professional at all times and made the experience a breeze. More
by rtwind5
April 01, 2020
Disappointing We brought our 2018 CRV in because our gravel pan became disconnected. Rather than address the malfunction, you decide to blame us. Got home, and o We brought our 2018 CRV in because our gravel pan became disconnected. Rather than address the malfunction, you decide to blame us. Got home, and our tire was flat. Your mechanics did not even bother to do normal, basic maintenance. Absolutely not professional at all. It seems like the concept of customer service has eluded you. Are you actually proud of this? More
by cewalter49
Employees Worked With
JOSE BARRERA
April 01, 2020
Car needed some work and they took care of it as they said they would! They also did it in a Timely manner timely manner getting back to me as he said they would! said they would! They also did it in a Timely manner timely manner getting back to me as he said they would! More
by greatsaves1
Employees Worked With
April 01, 2020
It was good. The service was good and the rep was thorough. I was pleased with the service. I also appreciated the coupons that came in the mail. The service was good and the rep was thorough. I was pleased with the service. I also appreciated the coupons that came in the mail. More
by ktsheehan
Employees Worked With
TJ
