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McGrath Honda of St Charles
St Charles, IL
1,220 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,220 reviews
February 06, 2020
Technician was very thorough and kind. Great service! They run a good operation. I was a bit surprised by the higher price for an oil change, but I guess they went all synthetic. Will wait Great service! They run a good operation. I was a bit surprised by the higher price for an oil change, but I guess they went all synthetic. Will wait for coupons next time. More
by jimoe23
Verified CustomerEmployees Worked With
I do not remember his name, but he was so great!
February 06, 2020
Firstly, all finance managers say different things ans also services guys too. I bought car in 2017 from MCGrath Honda st-charles on that time financial manager told me about labor charge and now they are also services guys too. I bought car in 2017 from MCGrath Honda st-charles on that time financial manager told me about labor charge and now they are charging labor charge. They just want to sale car but poor customer service. More
by D1996
Employees Worked With
Ron
February 05, 2020
Josie was so amazing made me feel. Relaxed thru the whole stressing process . Got me in a great car and worked with me on payments for financing . Simply put she and her whole team were amazing stressing process . Got me in a great car and worked with me on payments for financing . Simply put she and her whole team were amazing More
by Vickyvee88
Employees Worked With
JOSELIN LECHUGA, ALEXANDER PETERSEN
February 05, 2020
Excellent service and quality people. The people at the dealership were more than excellent. Our salesman, Moses was extremely helpful. We changed our mine several times xxx to which car w The people at the dealership were more than excellent. Our salesman, Moses was extremely helpful. We changed our mine several times xxx to which car we wanted. Each time Moses went to retrieve the car. He was always cheerful throughout the entire process. More
by patrickcsheetz
February 05, 2020
This visit went okay but, even though I’ve bought 3 new cars here I stopped coming here for service. It was a matter of time and convenience this visit. I go to another Honda dealer for regular maintenan cars here I stopped coming here for service. It was a matter of time and convenience this visit. I go to another Honda dealer for regular maintenance. This dealership has changed-and not for the better- over the past few years. More
by garycurts
Employees Worked With
Service
February 05, 2020
courteous and very helpfulMym My total experience with the dealership was extremely helpful. Everyone listened to what I wanted and had to say. Jose worked very hard to get me in My total experience with the dealership was extremely helpful. Everyone listened to what I wanted and had to say. Jose worked very hard to get me into the perfect car. I will definitely go back to McGrath Honda and Jose for my future vehicles. I also have no problem in sending family and friends to Jose and McGrath Honda More
by S-SULLIVAN
February 05, 2020
Excellent service! Second time buying a car from them. Joselin was very helpful got me in a new car at a good price! London and Alex were very helpful! definitely recomm Second time buying a car from them. Joselin was very helpful got me in a new car at a good price! London and Alex were very helpful! definitely recommend this dealership. More
by dsaldana708
Employees Worked With
JOSELIN LECHUGA, LONDON HOWARD, ALEXANDER PETERSEN
February 04, 2020
excellent service I have always received prompt, courteous service at this dealership. I will always go there for any service or purchase. Your service dept. is great. I have always received prompt, courteous service at this dealership. I will always go there for any service or purchase. Your service dept. is great. More
by chriswego
Employees Worked With
Mike in service dept.
February 04, 2020
Michael Castro the Service Advisor was very courteous and professional. The entire team at McGrath Honda were very friendly. I would highly recommend their services. professional. The entire team at McGrath Honda were very friendly. I would highly recommend their services. More
by sjoshi002
Employees Worked With
Michael Castro
February 04, 2020
Excellence Great Service! Cleaned the car and provided good quality and quick service. Great environment and friendly staff. Would recommend to anyone loo Great Service! Cleaned the car and provided good quality and quick service. Great environment and friendly staff. Would recommend to anyone looking to purchase or service their vehicle. More
by Don
Employees Worked With
Sorry, don't remember names
