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McGrath Honda of St Charles
St Charles, IL
1,220 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,220 reviews
February 11, 2020
Very professional and fast. I was told my servicing would take about an hour and a half and instead it only took about 30 minutes. They gave me an overall good experience. take about an hour and a half and instead it only took about 30 minutes. They gave me an overall good experience. More
by brandycoole12
Verified CustomerEmployees Worked With
Carlos Fuentes
February 11, 2020
Chris was my advisor. He was very knowledgeable, courteous and professional explaining what services needs to be done on my car. I would recommend him any day. courteous and professional explaining what services needs to be done on my car. I would recommend him any day. More
by epeszed
Employees Worked With
Chris Resnick
February 11, 2020
The Service department was great. The guys had me in and out in less time than quoted. Very friendly and I even got my car washed. It was a nice surprise out in less time than quoted. Very friendly and I even got my car washed. It was a nice surprise More
by nsln440
Employees Worked With
February 10, 2020
window fixed Finally they fixed my right passenger rear window after a couple of attempts to fix it, turns out there was a small pin that was a little bent that is Finally they fixed my right passenger rear window after a couple of attempts to fix it, turns out there was a small pin that was a little bent that is causing the power shortage. More
by rlagbisit
Employees Worked With
February 10, 2020
Tire repair Fixed tire at no charge. I came in without an appointment and they took care of me right away. Staff is always helpful and do a great job in taking c Fixed tire at no charge. I came in without an appointment and they took care of me right away. Staff is always helpful and do a great job in taking care of the issue. More
by tcar248751
Employees Worked With
February 09, 2020
Great Experience Good service, knowledgeable staff, good deal. This is the fifth car we have purchased from McGrath Honda. Sherry went out of her way to help and answe Good service, knowledgeable staff, good deal. This is the fifth car we have purchased from McGrath Honda. Sherry went out of her way to help and answered all questions. London listen and then explained the proposed deal completely. More
by Firechief400
Employees Worked With
LONDON HOWARD, Sherry Haney
February 07, 2020
I work with Zack, London and Tom to lease a new Honda. Typically car shopping is something that I dread doing, but they were a great team to work with! They helped me find the perfect car within my budget Typically car shopping is something that I dread doing, but they were a great team to work with! They helped me find the perfect car within my budget and I couldn’t be happier! More
by sarahhillaryd
Employees Worked With
ZACHARY CARRICO
February 07, 2020
Max was informative and easy to deal with. Made us comfortable and was not pushy. Didn’t end up purchasing from McGrath, but would still recommend him. comfortable and was not pushy. Didn’t end up purchasing from McGrath, but would still recommend him. More
by Jm007
Employees Worked With
MAXWELL LIZOTTE
February 06, 2020
Service reception was great. I was in auto sales for 17 years and Mike in the service reception area was one of the best I’ve ever dealt with. Energetic, friendly, and profession I was in auto sales for 17 years and Mike in the service reception area was one of the best I’ve ever dealt with. Energetic, friendly, and professional. A valued employee. More
by papavojo
Employees Worked With
Mike. Service
