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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
October 08, 2020
I was very pleased with the customer service I received from McGrath Honda and especially with my sLes rep Derek. Derek answered all my questions and was truly what all sales people should be.....very ple from McGrath Honda and especially with my sLes rep Derek. Derek answered all my questions and was truly what all sales people should be.....very pleasant to work with. More
by Anne
Employees Worked With
Other Employees :
Nelly was very easy to work with in the finance dept
September 28, 2020
Max did a great job making the process of buying a new car very easy and helping getting me into the financing range I was looking for. He was very straightforward and friendly, never felt pressured to ma car very easy and helping getting me into the financing range I was looking for. He was very straightforward and friendly, never felt pressured to make one decision or another. Would absolutely deal with Max again. More
by kwilson0627
Employees Worked With
MAXWELL LIZOTTE
September 21, 2020
Great Experience! Worked with Darek and he showed me all the features of my new accord. Would highly recommend Darek and McGrath of St. Charles if your looking for a new car. the features of my new accord. Would highly recommend Darek and McGrath of St. Charles if your looking for a new car. More
by Glenn
Employees Worked With
September 18, 2020
Yvette was great! Took the time to walk me through the vehicle along with its features and physically showed how to operate the vehicle as well. I’d recommend Yvette if you need a great salesperson when l vehicle along with its features and physically showed how to operate the vehicle as well. I’d recommend Yvette if you need a great salesperson when looking for a vehicle! Thank you! More
by alex
Employees Worked With
September 06, 2020
I was treated really well here, especially being taken care of by Yvette. The price was very set in stone but the finance team did try very hard to get me to my payment wants. Yvette was very attentive to care of by Yvette. The price was very set in stone but the finance team did try very hard to get me to my payment wants. Yvette was very attentive to my concerns as well as rectifying any issues I had. I also appreciate George and his continual insistence of helping me getting into the car with what was my max amount monthly I was willing to pay, however he truly dedicated himself to getting that amount for me. However there was little room to negotiate price on the used car nonetheless I do love it. More
by Andrew C.
September 04, 2020
Highly recommend this dealership and Max as a salesperson. I liked them better than one of the dealerships closer to me, so chose to drive farther for their excellent service. salesperson. I liked them better than one of the dealerships closer to me, so chose to drive farther for their excellent service. More
by Sharon
Employees Worked With
MAXWELL LIZOTTE
August 31, 2020
Best car search experience ever with Yvette! Her professionalism and knowledge of the inventory and purchase/lease options helped us find our perfect car! She was a pleasure to work with, and we wil professionalism and knowledge of the inventory and purchase/lease options helped us find our perfect car! She was a pleasure to work with, and we will definitely recommend her and McGrath Honda to friends and family. More
by Laura and Jim B.
Employees Worked With
August 29, 2020
Would not recommend buying a used vehicle from McGrath. We had a 4 hour drive to the dealership so we negotiated a price ahead of time. We arrived and the vehicle was not "in great shape with no damage". We had a 4 hour drive to the dealership so we negotiated a price ahead of time. We arrived and the vehicle was not "in great shape with no damage". Had scratches that were deep enough to leave dents and they were filled with black paint on a red car. There was a hole in the taillight that was covered in clear tape. Interior was bad enough that when a manger came out he apologized that "it looks like crap". They refused to fix the problem and wouldn't lower the price to compensate. Maybe they're good at selling new cars. More
by cbsanford
Employees Worked With
August 28, 2020
I purchased a used car from McGrath Honda and Yvette was so helpful and made the whole buying process so nice and smooth. I will consider buying from them again in the future. so helpful and made the whole buying process so nice and smooth. I will consider buying from them again in the future. More
by Uddin.atif1
