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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
April 27, 2021
I'd give them a poor rating on social media & Honda questionnaire WATCH OUT FOR MISLEADING PRICE QUOTES AS "ANY DEALER INSTALLED OPTIONS" IS A RED FLAG TO THE TUNE OF $695 that they say they can't re questionnaire WATCH OUT FOR MISLEADING PRICE QUOTES AS "ANY DEALER INSTALLED OPTIONS" IS A RED FLAG TO THE TUNE OF $695 that they say they can't remove WHAT A JOKE SKIP THIS HONDA DEALER MY FRIEND JERI SPENT OVER 5+ HOURS ARM WRESTLING WITH SALES STAFF & FINANCE I WOULD HAVBE WALKED RATHER THAN BUY ACCORD TOURING CITY HONDA HAD SAME UNIT & WOULD HAVE BEEN A LOT SMOOTHER DEAL Do you have time to stop in today to experience this vehicle in person? What time works best for you? I can also get you set up for Monday if that works best. YOUR HONDA: 2021 Honda Accord Hybrid PACKAGE: Touring TRANSMISSION: 1-Speed CVT w/OD VIN #: 1HGCV3F93MA005541 COLOR: Gray Pearl MSRP: 37,590 Your McGrath Price: $32,102 Destination and Delivery is included! Price Quotes are Valid for 3 Business Days Your Extra Fees at McGrath Honda of St. Charles: Taxes (based on county you live) $326 for new plates or $200 to transfer $303.60 for IL Document Fee Any Dealer Installed Options Additional $395 for 2021 model colors listed below: Pacific Pewter Metallic, Radiant Red Metallic, Sonic Gray Pearl, Steel Sapphire Metallic, Platinum White Pearl Active More
by jerry
Employees Worked With
not sure
April 23, 2021
Aldo Mendoza was a great salesman. He took care of me throughout the process and I was very happy with him. I appreciated being able to text with him. throughout the process and I was very happy with him. I appreciated being able to text with him. More
by ml
Employees Worked With
April 21, 2021
Everyone here was so helpful, not pushy at all and really helped me understand everything. Thank you to Johan, I hope everyone comes here for their cars. helped me understand everything. Thank you to Johan, I hope everyone comes here for their cars. More
by Jackiekim9981
Employees Worked With
Johan
April 05, 2021
Excellent experiencing buying my new Honda Passport with salesman Derek Smorczewski. Very professional and informative but not at all "pushy". If you're in the market for a Honda, go to McGrath and ask salesman Derek Smorczewski. Very professional and informative but not at all "pushy". If you're in the market for a Honda, go to McGrath and ask for Derek. More
by agilitycairn
Employees Worked With
March 28, 2021
This is the most shady and dishonest dealer I have ever worked with. They hide charges in your sales contract and rush you through signing. You have to review it very carefully before signing. I’m still tr worked with. They hide charges in your sales contract and rush you through signing. You have to review it very carefully before signing. I’m still trying to get a refund on some hidden charges from a car I bought 5 months ago. The finance person Nelly doesn’t respond to email or return phone messages. Save your time and go someplace else! More
by Rhodesbeach1
Employees Worked With
Nelly Marchan
March 25, 2021
These people play more games than any dealer I've ever experienced. Their way of doing business sets a new low. I would avoid them at all costs. They lie straight to your face and then try to tuck in t experienced. Their way of doing business sets a new low. I would avoid them at all costs. They lie straight to your face and then try to tuck in thousands of extra costs and try to get you to sign without a chance to read the paperwork. More
by kcorkill
Employees Worked With
Riley Ward
March 19, 2021
Aldo, George, and Dave THANK YOU for the OUTSTANDING CUSTOMER SERVICE, and working diligently to put me into my new SUV. I will definitely recommend McGrath Honda to everyone I know. CUSTOMER SERVICE, and working diligently to put me into my new SUV. I will definitely recommend McGrath Honda to everyone I know. More
by rebeccao
March 13, 2021
What a great experience at McGrath Honda St. Charles! Emily Gregorson assisted me in every step of the buying process, and was attentive to every detail of my vehicle needs. Emily Gregorson assisted me in every step of the buying process, and was attentive to every detail of my vehicle needs. More
by Larry T
March 10, 2021
Amazing people there!Never did I feel as if the staff Amazing people there! Never did I feel as if the staff was like “traditional” dealership. I walked around felt completely comfortable. Sometimes ther Amazing people there! Never did I feel as if the staff was like “traditional” dealership. I walked around felt completely comfortable. Sometimes there’s that “get me outta here” feeling at pressure dealerships however at McGrath Honda of St Charles it felt the opposite! Sales rep was informative and understanding of my needs! I just purchased my 2nd Odyssey! More
by July22am
March 09, 2021
Top-notch service at McGrath Honda of St. Charles. Nate Petersen and team were truly a pleasure to work with. I found the staff to be detail-oriented and genuinely friendly. There's a great atmosphere at Petersen and team were truly a pleasure to work with. I found the staff to be detail-oriented and genuinely friendly. There's a great atmosphere at the dealership that I haven't experience anywhere else. More
by a.balkas
Employees Worked With
