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McGrath Honda of St Charles
St Charles, IL
1,220 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,220 reviews
April 04, 2020
Horrible service! No one in this business knows what they are doing. Mistake after mistake was made and no follow through! Terrible! Don’t shop here, EVER! they are doing. Mistake after mistake was made and no follow through! Terrible! Don’t shop here, EVER! More
by heidisueh
Verified Customer
April 02, 2020
Thank You McGrath Honda!! After a traumatic car accident, leaving my 2012 Honda Civc totaled, purchasing a new car from McGrath Honda of St. Charles was a breath of fresh air. After a traumatic car accident, leaving my 2012 Honda Civc totaled, purchasing a new car from McGrath Honda of St. Charles was a breath of fresh air. Darek was extremely knowledgeable, answered any/all questions, and showed me all of features of the new 2020 Honda Civic. I was so relieved to be working with people who cared about getting me a new, safe and reliable new car. This is our family's 4th Honda from McGrath Honda of St. Charles. As you can see, we trust them through and through! More
by Sam D.
April 02, 2020
This is the best dealer I have visited Not all honda dealers are the same as I have been to few earlier but McGrath Honda of St Charles is the best for many reasons: great and plenty select Not all honda dealers are the same as I have been to few earlier but McGrath Honda of St Charles is the best for many reasons: great and plenty selections of used and new cars, great customer service, great support even after the end of the sale and no push in any way. i am recommending McGrath Honda of St Charles to everyone. More
by heskander
Employees Worked With
George the sales manager, JACKI DATI
April 01, 2020
The salesman was great but the dealings in the back room with the paperwork were shady to say the least! What a sorry way to strangle a young man's finances! with the paperwork were shady to say the least! What a sorry way to strangle a young man's finances! More
by deanne.burgess
April 01, 2020
I had a great experience buying a car for my son, they went out of there way to make me happy and satisfied. I highly recommend them I would go back for my next car. went out of there way to make me happy and satisfied. I highly recommend them I would go back for my next car. More
by Yasisean1428
April 01, 2020
This is a wonderful dealership. Any person I’ve dealt with has been professional, helpful and friendly. That’s why I recommend this dealership to friends. with has been professional, helpful and friendly. That’s why I recommend this dealership to friends. More
by smjstoll
Employees Worked With
Alex Shelby
April 01, 2020
Purchased a new Honda Accord Hybrid Darek, Jason and the team at McGrath Honda of St. Charles did a great job helping me through the steps necessary to select and then purchase a new car Darek, Jason and the team at McGrath Honda of St. Charles did a great job helping me through the steps necessary to select and then purchase a new car. Since buying the car, I have been very happy with the level of service they continue to provide which, I think, is the real measure of a dealership's quality. More
by james.j.goldsmith
April 01, 2020
Happy Honda Lady This dealership was very professional and excellent service love my car.Sales person was very helpful and did an excellent job helping me out with the This dealership was very professional and excellent service love my car.Sales person was very helpful and did an excellent job helping me out with the purchase. More
by Honda lady
April 01, 2020
Great customer service as usual. Prompt and always in communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. More
by llbocce
Employees Worked With
Steve and Alex in service
