McGrath Honda of St Charles

Darek was knowledgeable with the car that I want to purchase. He is personable and he took the time to teach me about the features of the car. purchase. He is personable and he took the time to teach me about the features of the car. More

I was treated really well here, especially being taken care of by Yvette. The price was very set in stone but the finance team did try very hard to get me to my payment wants. Yvette was very attentive to care of by Yvette. The price was very set in stone but the finance team did try very hard to get me to my payment wants. Yvette was very attentive to my concerns as well as rectifying any issues I had. I also appreciate George and his continual insistence of helping me getting into the car with what was my max amount monthly I was willing to pay, however he truly dedicated himself to getting that amount for me. However there was little room to negotiate price on the used car nonetheless I do love it. More

Highly recommend this dealership and Max as a salesperson. I liked them better than one of the dealerships closer to me, so chose to drive farther for their excellent service. salesperson. I liked them better than one of the dealerships closer to me, so chose to drive farther for their excellent service. More

Best car search experience ever with Yvette! Her professionalism and knowledge of the inventory and purchase/lease options helped us find our perfect car! She was a pleasure to work with, and we wil professionalism and knowledge of the inventory and purchase/lease options helped us find our perfect car! She was a pleasure to work with, and we will definitely recommend her and McGrath Honda to friends and family. More

I purchased a used car from McGrath Honda and Yvette was so helpful and made the whole buying process so nice and smooth. I will consider buying from them again in the future. so helpful and made the whole buying process so nice and smooth. I will consider buying from them again in the future. More

I purchased a 2017 Accord from them a couple weeks ago and I was really happy with the whole experience. I went to a few dealerships and all used high-pressure sales tactics and stereotypical "used car sa and I was really happy with the whole experience. I went to a few dealerships and all used high-pressure sales tactics and stereotypical "used car salesman"-level tactics. At McGrath, the salesperson, Darek Smorz, was patient and slowly walked me through the options. He didn't insist I make the decision that night. Unlike at other dealerships, their certified vehicles were in great condition and didn't have gashes on the side. A couple weeks later I have had no issues. Darek even tracked down the second key from a previous owner at no additional expense. I'm very happy I drove all the way out. More

Moses Brima did a good job helping us pinpoint & find a vehicle. George from finance helped us in making sure we got what we needed done on our pre-owned vehicle including meeting halfway within our budget vehicle. George from finance helped us in making sure we got what we needed done on our pre-owned vehicle including meeting halfway within our budget to get our car. Sidney was the closer in our finalizing stage of getting the car. He patiently explained things to us when we asked clarifying questions. Alex from service also came in and explained what would need to be done in the future for our Honda to stay mechanically healthy. Overall did not expect to get a car on our first stop of the day. Found a reliable Honda, and content with purchase. Better experience at McGrath Honda of St. Charles than when my wife and I went to the Honda dealership in Schaumburg the day before. Not looking for another car anytime soon, but if and when I do; I will go to McGrath Honda in St. Charles first. I only gave 4 stars because there is always room for improvement. Also appreciated seeing the first generation Honda in the showroom. More

Would not hesitate to purchase another vehicle from here. Normally I absolute hate the dealership experience, but at McGrath it was pretty good. My wife and I bought a CR-V from here, Max was our salesma Normally I absolute hate the dealership experience, but at McGrath it was pretty good. My wife and I bought a CR-V from here, Max was our salesman. He was really nice and helpful. Greeted us as soon as we got out our car, and was ready to help. Very nice guy. We did have a few issues with the car but the sales and service managers at McGrath solved every concern we had. That is customer service you rarely see anymore. Usually businesses lately have the 'if you don't like it, then go somewhere else' mentality. Not here, which I can appreciate. McGrath really has a take care of the customer attitude that I wish more people had, which is why if I had to recommend a dealer to buy from I would come here. More

Really Great Experience! I came to the St. Charles McGrath knowing exactly what I was looking for, stock number in hand, and Max was on it. I felt very welcome, and can't say I came to the St. Charles McGrath knowing exactly what I was looking for, stock number in hand, and Max was on it. I felt very welcome, and can't say that I experienced this at other Honda dealerships local to the area. Max and Tom were so attentive and genuine through the process and treated my dad and me very well. I look forward to and will continue to purchase my vehicles at this location. I had to come back for my spare key and worked with Max again as well as someone in Service and both of them expedited my issue and explained a few more features about my car that I was not able to absorb the night I got it. Just some feedback, I would say a bit more internal communication needs to take place before calling a customer back for a "We Owe You." I had no idea the spare key needed programming and that scheduling an appointment would have been more ideal. I was still prioritized which was awesome, but it was clear that a lot of verifying had to be done on the spot, and no one knew that I was called in just because the part was ready, not because the key was fully programmed and ready for me to take home. Overall I had a really great experience and was treated so well by literally everyone I interacted with. More