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McGrath Honda of St Charles
St Charles, IL
1,220 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,220 reviews
February 23, 2021
Excellent service, sales representatives, and fantastic service department. been coming to McGrath and Leasing the past 10 years they appreciate the customer loyalty and prices are fair. A shout out to Emi service department. been coming to McGrath and Leasing the past 10 years they appreciate the customer loyalty and prices are fair. A shout out to Emily Gregerson and the rest of the sales team for the best costumer service. More
by Nate Sarkisian
Employees Worked With
Emily Gregerson
February 23, 2021
Not very happy. Finding more and more problems with the car I bought. Noticed a big crack in my windshield, someone replaced the tires but did not do the pressure sensorS, saving themselves (the dealership car I bought. Noticed a big crack in my windshield, someone replaced the tires but did not do the pressure sensorS, saving themselves (the dealership) $500 and screwing me. Doors dont seal right. Just very disappointed with the whole ordeal. clearly stuff I should’ve checked better but thought buying from a certified Honda dealer, I wouldn’t have these issues. Learned my lesson! funny now as my family shopping for two new cars and it won’t be done there! So much for a repeat business!! More
by oaz.
Verified CustomerEmployees Worked With
DAVID GURTLER
February 16, 2021
Terrible pricing, check your service price with other Honda Dealer. I took my Honda Odyssey for door repair, after waiting for 3 hours they informed me they don't have parts and kept my van for 2 days. Honda Dealer. I took my Honda Odyssey for door repair, after waiting for 3 hours they informed me they don't have parts and kept my van for 2 days. I have quoted for same service with another Honda Dealership and it was quoted to me for $480 with taxes and this dealership charged $675. Don't be fooled by their service coupon. Strongly recommend to check your vehicle service price with other Honda Dealer this dealership is very expensive. More
by alaukikdhimar
Employees Worked With
Max
February 10, 2021
I shopped around at quite a few dealers before discovering McGrath, and I'm glad I found them! Most dealers are shady with fees and make promises over the phone that they can't keep in person. Not discovering McGrath, and I'm glad I found them! Most dealers are shady with fees and make promises over the phone that they can't keep in person. Not so with McGrath! This might be the most transparent dealership I've ever had the pleasure of visiting. Not to mention, they offer THE BEST prices around, hands down. Lastly and probably most importantly, Joselin made the buying experience extremely pleasant and seamless. I rarely refer anyone for anything because I'm a highly critical person; I would 100% refer Joselin to any of my friends with the confidence that she'll treat them well and do great business with them. More
by NewHondaGuy
Employees Worked With
JOSELIN LECHUGA
January 29, 2021
This was my families 14th car (my first) from McGrath Honda of St. Charles and Joselin made my purchase effortless and smooth. I went in and knew what I wanted and she made it happen. I will never buy a Honda of St. Charles and Joselin made my purchase effortless and smooth. I went in and knew what I wanted and she made it happen. I will never buy a car from anyone other than McGrath Honda of St. Charles. More
by ericalagger
Employees Worked With
JOSELIN LECHUGA
January 27, 2021
This was honestly the easiest and best experience I’ve had buying a car in the past 20+ years. I found the Honda that I wanted online and I reached out the them via email. Akira answered back promptly a had buying a car in the past 20+ years. I found the Honda that I wanted online and I reached out the them via email. Akira answered back promptly and he gave me a straight and fair offer. I told him that if he can honor that price, I would sign that day. At the dealer, Akira and Maia had my car and the papers ready with the numbers we had agreed to. Nelly was fast and efficient at financing as well. Signed and left with the car all in 2.5 hours. Could not ask for better! More
by Byung
Employees Worked With
Akira, maia, nelly
December 31, 2020
Very happy with my salesperson Darek; however Sydney is finance was quite pushy and refused to listen my concerns, unsure statements he made are correct finance was quite pushy and refused to listen my concerns, unsure statements he made are correct More
by fair.derek
Employees Worked With
December 29, 2020
After visiting half a dozen dealerships and test driving over a dozen vehicles over the last few days, finally bought a used Honda crv from this dealership. We had a overwhelmingly positive experience. We over a dozen vehicles over the last few days, finally bought a used Honda crv from this dealership. We had a overwhelmingly positive experience. We worked with Moses Brima and he was great! We were direct and honest about what we wanted and were willing to pay and he helped us make it happen. I would highly recommend! It was a good experience, we would buy from them again! More
by G345
Employees Worked With
MOSES BRIMA
December 23, 2020
Max gave me a very detailed orientation when I first bought my car and answered every single one of my questions. Moses was very patient in helping me choose cars to test drive. I would have never c bought my car and answered every single one of my questions. Moses was very patient in helping me choose cars to test drive. I would have never chosen my Honda Insight if it weren't for him. Great experience overall! More
by Elliana Y.
Employees Worked With
Maxwell Lizotte, Moses B, MOSES BRIMA, MAXWELL LIZOTTE
