McGrath Honda of St Charles

This is the most shady and dishonest dealer I have ever worked with. They hide charges in your sales contract and rush you through signing. You have to review it very carefully before signing. I’m still tr worked with. They hide charges in your sales contract and rush you through signing. You have to review it very carefully before signing. I’m still trying to get a refund on some hidden charges from a car I bought 5 months ago. The finance person Nelly doesn’t respond to email or return phone messages. Save your time and go someplace else! More

These people play more games than any dealer I've ever experienced. Their way of doing business sets a new low. I would avoid them at all costs. They lie straight to your face and then try to tuck in t experienced. Their way of doing business sets a new low. I would avoid them at all costs. They lie straight to your face and then try to tuck in thousands of extra costs and try to get you to sign without a chance to read the paperwork. More

Aldo, George, and Dave THANK YOU for the OUTSTANDING CUSTOMER SERVICE, and working diligently to put me into my new SUV. I will definitely recommend McGrath Honda to everyone I know. CUSTOMER SERVICE, and working diligently to put me into my new SUV. I will definitely recommend McGrath Honda to everyone I know. More

What a great experience at McGrath Honda St. Charles! Emily Gregorson assisted me in every step of the buying process, and was attentive to every detail of my vehicle needs. Emily Gregorson assisted me in every step of the buying process, and was attentive to every detail of my vehicle needs. More

Amazing people there!Never did I feel as if the staff Amazing people there! Never did I feel as if the staff was like “traditional” dealership. I walked around felt completely comfortable. Sometimes ther Amazing people there! Never did I feel as if the staff was like “traditional” dealership. I walked around felt completely comfortable. Sometimes there’s that “get me outta here” feeling at pressure dealerships however at McGrath Honda of St Charles it felt the opposite! Sales rep was informative and understanding of my needs! I just purchased my 2nd Odyssey! More

Top-notch service at McGrath Honda of St. Charles. Nate Petersen and team were truly a pleasure to work with. I found the staff to be detail-oriented and genuinely friendly. There's a great atmosphere at Petersen and team were truly a pleasure to work with. I found the staff to be detail-oriented and genuinely friendly. There's a great atmosphere at the dealership that I haven't experience anywhere else. More

My experience with McGrath Honda of St. Charles, was the best experience I have ever had in purchasing a new car. After a phone conversation with Akira Shibata, my husband and I decided that Akira was som best experience I have ever had in purchasing a new car. After a phone conversation with Akira Shibata, my husband and I decided that Akira was someone that we would like to meet in person, and complete our new car purchase. After we arrived at McGrath, we were greeted by Akira, and introduced to Jose Barrera. Jose was our sales consultant. Jose was extremely personable, polite, and most importantly professional. His genuine interest in making sure that we were completely satisfied, was thoroughly evident, during the entire transaction. All of our questions were addressed, in addition to him giving us information that we hadn't even considered. The final step in our purchase, was with Sidney Thompson. Sidney made a major financial transaction, as painless and smooth as it could have been. I congratulate MCGRATH HONDA OF ST.CHARLES, on providing us with such a GREAT TEAM, for this major purchase. Finally, I Love my 2020 Honda CRV, Hybrid, touring SUV. I'm looking forward to using and recommending MCGRATH HONDA for many years to come. More

Darek was top notch. He took the time I needed to feel confident about my purchase. He answered all of my questions and went the extra mile showing me features available in my new car. confident about my purchase. He answered all of my questions and went the extra mile showing me features available in my new car. More

Excellent service. Maia Britton was very informative. She has answered all of our questions. She has explained to us the unique features of Honda HRV. Car shopping was easy. has answered all of our questions. She has explained to us the unique features of Honda HRV. Car shopping was easy. More