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McGrath Honda of St Charles
St Charles, IL
1,227 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,227 reviews
October 06, 2021
Shane was great to work with from the preliminary emails to the sale. He was extremely knowledgeable on all features of the car and was enthusiastic about imparting that knowledge. He consistently explained to the sale. He was extremely knowledgeable on all features of the car and was enthusiastic about imparting that knowledge. He consistently explained which part of the process we were in when closing the deal and asked if there were any questions. He is a great asset to the sales team. I will recommend him to friends and family. More
by Leenie
Employees Worked With
Shane DeLao
September 10, 2021
We went car shopping last night to look for a new vehicle. Upon arrival after an hour drive we were greeted multiple salesman at the parking lot, who made us feel comfortable and I already feel the vehicle. Upon arrival after an hour drive we were greeted multiple salesman at the parking lot, who made us feel comfortable and I already feel the POSITIVE ENERGY of the place. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Brett Miller delivers an incredible service and gives a very pleasant experience. I must say that this was my best car shopping experience ever. Brett was very informative good listener and he was answering very question of ours patiently. Also Fernando who is the finance person made a smooth final process with all the documentations. We will be coming to your showroom for the years ahead. KUDOS for Brett Miller!!! Regards, Victor & Roland More
by RAFAEL
Employees Worked With
Brett Miller
September 04, 2021
Shane has been outstanding. His is a complete asset to any car dealer that would have him. He has been a true professional and has made our purchase easy! any car dealer that would have him. He has been a true professional and has made our purchase easy! More
by vteti1463
Employees Worked With
Shane
August 08, 2021
Leased a Civic Hatchback for my son's first car about a month ago. The overall experience was negative, which is a shame because the car is very nice. Beware that the dealership adds hidden costs that they month ago. The overall experience was negative, which is a shame because the car is very nice. Beware that the dealership adds hidden costs that they don't explain resulting in a price that is actually much higher than the sticker price. To obscure this, they try to have you focus on the monthly payment amount, which they can manipulate. Upon arriving home with the car, my husband reviewed the full lease agreement and noticed the inflated "agreed upon car value" and said this was a very bad deal. We went back to the dealership within an hour of signing the lease and they would not let us out of it. They ultimately reduced the price down to the sticker price (still not a good deal) and never did adequately explain the other additional costs. Beware of their tactics!!! More
by Robin
Employees Worked With
August 05, 2021
Had a great experience with all of the staff with the purchase of my van. No real complaints. Shane from sales and Fransisco in the finance department did an outstanding job with the process. Thank you b purchase of my van. No real complaints. Shane from sales and Fransisco in the finance department did an outstanding job with the process. Thank you both! More
by clink
Employees Worked With
Shane Delao and Francisco
August 03, 2021
Recently purchased my 5th Honda from McGrath of Saint Charles. Third time from this location and second time working with Jose Barrera in sales. He is not your stereotypical salesman. Very kind, professi Charles. Third time from this location and second time working with Jose Barrera in sales. He is not your stereotypical salesman. Very kind, professional no pressure and works for you! Not to mention he is very timely at getting back to you with answers. This dealership overall is very good to deal with. No pressure and they greet you and ask if you need any help the minute you walk on the lot. I’ve walked out of plenty stores where you almost have to beg for a salesperson to help you. This is why I keep coming back to McGrath of Saint Charles. Cannot go wrong with Jose Barrera at McGrath. More
by Pat
Employees Worked With
JOSE BARRERA
