McGrath Honda of St Charles

A great overall experience and second car purchased from the McGrath Honda the McGrath Honda More

Recently purchased my 5th Honda from McGrath of Saint Charles. Third time from this location and second time working with Jose Barrera in sales. He is not your stereotypical salesman. Very kind, professi Charles. Third time from this location and second time working with Jose Barrera in sales. He is not your stereotypical salesman. Very kind, professional no pressure and works for you! Not to mention he is very timely at getting back to you with answers. This dealership overall is very good to deal with. No pressure and they greet you and ask if you need any help the minute you walk on the lot. I’ve walked out of plenty stores where you almost have to beg for a salesperson to help you. This is why I keep coming back to McGrath of Saint Charles. Cannot go wrong with Jose Barrera at McGrath. More

Jake Newberry did a great job lining me up with the car that will work out for us. In today's market it would be easy for a dealer to move on to the next customer if it seems the deal might not go through, that will work out for us. In today's market it would be easy for a dealer to move on to the next customer if it seems the deal might not go through, but he stuck with me and helped get all my questions answered. Jake showed great patience during the process of the deal, remained calm and attentive. As new cars and the one I wanted was limited in availability, they went to lengths to make sure I was happy, more so than other dealers I've been too. This shows the great training they are doing with their employees not only to sell cars to but to help ingratiate the customer. Great Job Jake! I worked with multiple sales managers during the course of the sale to help get the deal that made sense for me and obviously for them. They ultimately helped make the experience a great one. In the end what mattered is they gave their word and stuck by it! More

My second purchase at McGrath of St. Charles. David Kolinen was my salesman both times. Most professional and considerate in every way. Took care of every big and small detail that made the transition Kolinen was my salesman both times. Most professional and considerate in every way. Took care of every big and small detail that made the transition from old one to the new one so easy. Alex and his staff in finance dept. took care of the rest. I highly recommend this dealership for their friendly approach in car purchase and services. Lillian T. More

Excellent. Had a disappointing experience at Schaumburg Honda and came here. Had a wonderful experience working with David. When we finally decided to buy we forgot the title to the car we were trading in Honda and came here. Had a wonderful experience working with David. When we finally decided to buy we forgot the title to the car we were trading in and David came to our house at 11pm to get the title so my husband wouldn’t have to leave the buying process. He also did an excellent job following up with me after purchasing and worked with me in getting a couple small issues resolved. Definitely recommend! More

Akira and Erick took great care of me. I'm a repeat customer of McGrath and will definitely go back to them again the next time I'm in the market for a new car. customer of McGrath and will definitely go back to them again the next time I'm in the market for a new car. More

All in all my experience was great. My salesperson, Johan was well informed about my vehicle and answered every question. The only wrinkle was I was never told that the two extras I purchased would no Johan was well informed about my vehicle and answered every question. The only wrinkle was I was never told that the two extras I purchased would not be installed/completed at the time I took possession of my vehicle. I would have gladly waited to get the car a bit later and it would have saved me a near 35 mile drive to have the work completed. I had to call to report that the work hadn't been done/installed. It was then that I was told ... Oh, we schedule that after you get your vehicle. The dealership needs to improve their procedure. More