McGrath Honda of St Charles

Yvette Colon made car buying a pleasant experience. Great service. I would recommend asking for her at your next visit. Great service. I would recommend asking for her at your next visit. More

Derick Smorz Our sales person was very pleasant and took time to inform us on all the components in our new car. I would recommend Honda St Charles and Derick took time to inform us on all the components in our new car. I would recommend Honda St Charles and Derick More

Very patient, thorough, staff. Followed through and provided the vehicle and price we were seeking. Our fourth Honda from McGrath. provided the vehicle and price we were seeking. Our fourth Honda from McGrath. More

I am still in awe of what great customer service I received here. They were truly able to help me decide on a vehicle that fit my lifestyle and future plans. Tom was able to help make me feel comforta received here. They were truly able to help me decide on a vehicle that fit my lifestyle and future plans. Tom was able to help make me feel comfortable and positive about the car I purchased. Shane was so down to earth and overall a great guy to help with all the questions you have. The man makes you feel right at home and excels at what he does! Thanks again for all you guys do! Such a great start to a long term relationship! More

Everybody at the dealer was so helpful Jose Lozano and Dave grocer along with George the manager were great I will come back again and again Dave grocer along with George the manager were great I will come back again and again More

Over the years, our family has purchased over six vehicles from McGrath. We have never been disappointed in the product, the sales department (Derek is the best!) or the service. Highly recommend vehicles from McGrath. We have never been disappointed in the product, the sales department (Derek is the best!) or the service. Highly recommend More

My advice to you is to not buy a vehicle from this dealership. I recently purchased an older model Jeep and 2 days after getting it home it had starting issues. We literally had to have it towed out o dealership. I recently purchased an older model Jeep and 2 days after getting it home it had starting issues. We literally had to have it towed out of our garage the next week. I fully knew we would be taking a risk buying a 2007 vehicle but not 2 days later. The dealership did not do anything to help us. They claimed they could not find the problem other than a fuse after keeping it a week. We got an expensive tow bill to pay as they would only comp us for the fuse. We got it home and it immediately started doing the problem we had it serviced for. The problem they "said" they couldn't replicate. I am so incredibly disappointed. I have wanted a Jeep for over 20 years and unfortunately had to look at the older ones to be able to afford one. I bought this vehicle by myself and was talked into putting $2000 down of my savings into this $16,000 vehicle only to have it fail 2 days later. And then end up with a $200 tow bill 2 weeks later. If this was months out from the purchase I would feel differently. They want to sell cars and wipe their hands after that. So sad. I feel duped and they stood up to the sleazy car dealership reputation that is out there. The listing on the vehicle was also not advertised accurately. I drove over an hour from my home to go see it. It claimed the vehicle had no damage (a back bumper had a large, severe dent) would come with a hard and soft top (it only had the hard top) all interior mats (it had none) and stated nothing about a busted fog light. Even after all of the cosmetic inaccuracies, I decided to buy the vehicle and replace that ourselves. My dealer flat out told me they copy and paste descriptions. I should have known better by that point. My stupid mistake. I was also given 1 page out of 9 pages of the 3 month warranty I would receive for "big" stuff they would cover. I honestly think they left that out intentionally and had to go back and have it printed out in its entirety. The fun of a Jeep is taking the top and doors off. All 4 doors are seized and will not come off. They will not help with this. Again, cosmetic and we can have it done elsewhere, but very disappointing that they want nothing to do with you after you purchase a vehicle. Beware! More