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McGrath Honda of St Charles
St Charles, IL
1,332 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,332 reviews
February 15, 2023
Ruben welcomed me into the dealership and helped me feel comfortable with the buying experience. I was apprehensive when I came to the dealership due to a prior unpleasant exchange with another dealer. Rube comfortable with the buying experience. I was apprehensive when I came to the dealership due to a prior unpleasant exchange with another dealer. Ruben helped put me at ease. Unlike another dealer, he didn't pry about my income and budget information before I test-drove the car. Additionally, he didn't try to raise my budget after I provided full disclosure. Another dealer tried to haggle almost $4K on top of the asking price. He also delivered my car personally clean and ready. The whole process was straightforward and easy. McGrath also covers many routine services either free for life such as car washes or two free oil changes. I look forward to enjoying my car. More
by KellyZ
Employees Worked With
Ruben Garcia
February 13, 2023
Great dealership, with amazing service. Came in looking for a 2023 Honda CRV-Hybrid sport touring and in less than a week I was able to drive one home. Ruben Garcia was very helpful with th Came in looking for a 2023 Honda CRV-Hybrid sport touring and in less than a week I was able to drive one home. Ruben Garcia was very helpful with the process, he was able to get me the exact vehicle that I wanted, from the trim level to exterior/interior color that I wanted. He made the buying process very easy and provided excellent service. More
by Mara.S
Employees Worked With
Ruben Garcia
February 13, 2023
Both Kevin Bombeck and Delyan Were good to work with. They explained what I needed to do to complete the sale of my brother in laws car to the dealership. I worked closely with Dalyan for several days. H They explained what I needed to do to complete the sale of my brother in laws car to the dealership. I worked closely with Dalyan for several days. He is a pro and patient. I appreciate his help. Thank-you . More
by Jim
Employees Worked With
Delyan , Kevin Bombeck
February 06, 2023
Ruben Garcia is the one to ask for when buying your next car. He made the buying process easy to understand and wanted to make sure everything was done right before I drove away. Leo Velazquez was also a pl car. He made the buying process easy to understand and wanted to make sure everything was done right before I drove away. Leo Velazquez was also a pleasure in finance. More
by Mike
Employees Worked With
Ruben Garcia
February 05, 2023
I worked with Shane, he was a great help and was able to get my dream car into the store even when they didn’t have it. He was so understanding and kind, didn’t make me feel pressured to buy a car the first get my dream car into the store even when they didn’t have it. He was so understanding and kind, didn’t make me feel pressured to buy a car the first time I stopped by and was super honest about everything! More
by Jax
January 27, 2023
Big Mac was very helpful with my purchase. Made me feel well at well after understanding my scenario as well and made it all work out. Loyal customer and I will still be one in the future. Made me feel well at well after understanding my scenario as well and made it all work out. Loyal customer and I will still be one in the future. More
by Amartinez22
Employees Worked With
Big Mac
January 13, 2023
Purchased a 2017 CRV at McGrath and now a 2023 CRV. Shane D made it so easy during the whole process. The new facility is really unbelievable for service and show room. Shane D made it so easy during the whole process. The new facility is really unbelievable for service and show room. More
by wkorol7
Employees Worked With
Shane De Lao, Nicholas Arrezola
January 05, 2023
Darek Smorczewski At McGrath Honda of St. Charles went above and beyond to make my car buying experience seamless. He took extra care to make sure I got the most for my trade and got exactly Charles went above and beyond to make my car buying experience seamless. He took extra care to make sure I got the most for my trade and got exactly what I wanted. I would highly recommend Darek and McGrath Honda. More
by Angelyn
December 31, 2022
I can’t say enough about the service team, Including TJ and Brian as well as salesman, Derek with finance rep, Fernando. Each was professional, knowledgeable and at the same time friendly. I am always trea and Brian as well as salesman, Derek with finance rep, Fernando. Each was professional, knowledgeable and at the same time friendly. I am always treated as family! Thanks again McGrath Honda of St Charles, Mary Fritz More
by Mfritz50
