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McGrath Honda of St Charles
St Charles, IL
1,220 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,220 reviews
March 25, 2022
Rock solid team. Alan Conway and the sales group found me a great vehicle and even helped me confirm it would fit my budget. I felt no pressure. The finance manager D Alan Conway and the sales group found me a great vehicle and even helped me confirm it would fit my budget. I felt no pressure. The finance manager David got me a very good extended warranty for peace of mind and made the paperwork painless. Would recommend. More
by Josh
March 22, 2022
The sales person was reasonable but the Sales manager I spoke with was very rude. Not only he was trying to take advantage of the fact that the current market is tight, he was being mean when I tried to ne spoke with was very rude. Not only he was trying to take advantage of the fact that the current market is tight, he was being mean when I tried to negotiate a fair price. Since the market supply is low, he was sure that he’d find another buyer, but that doesn’t give him the right to talk to another in that manner. I’d give a zero star if that was an option. More
by usha.rao
Employees Worked With
Sales Manager
March 22, 2022
Isai made the car buying experience actually pleasurable when coming in to buy a car after being in a car accident. He helped set up the technology and even brought an extra key to my home, saving me a trip when coming in to buy a car after being in a car accident. He helped set up the technology and even brought an extra key to my home, saving me a trip. My second Honda from this dealership. More
by independenceday64
Employees Worked With
Isai R.
March 19, 2022
I bought a vehicle at McGrath Honda st charles from Shane daleo,he is a great salesman ,he answered my questions before I asked them and explained everything about the car to me,I will definitely be sending daleo,he is a great salesman ,he answered my questions before I asked them and explained everything about the car to me,I will definitely be sending him more business. More
by Micheleknowles37
Employees Worked With
Shane De Lao
March 16, 2022
These guys are great I found them on car gurus looking for a specific car and I went in test drove and then they helped me get approved now I have my dream car for a specific car and I went in test drove and then they helped me get approved now I have my dream car More
by Anthony
Employees Worked With
March 14, 2022
Had a great experience with Mark in finding my new car. It was an extremely easy process and done so with the main purpose of finding the right car for me. It was an extremely easy process and done so with the main purpose of finding the right car for me. More
by Mike
Employees Worked With
Mark Lubrano
March 13, 2022
Pretty great service. I was able to get into my first new car, 2022 Civic Touring, sooner than I expected for a good deal considering the current world events going on, an I was able to get into my first new car, 2022 Civic Touring, sooner than I expected for a good deal considering the current world events going on, and the scarcity of these models. Isai is a great young salesman that is relatable to the younger buyers trying to get into these cars, thus the whole buying process went pretty well. There was a bit of miscommunication on the sales side where down payments can not be done via wire transfer over 5k and I thought I wasn't able to drive my new car home the same day since I didn't have a check on the spot, but Francisco (finance manager) was kind enough to let me bring it home anyways and come back later with a check - I thought that was pretty cool! Thanks, guys! More
by Noah R
Employees Worked With
Isai R.
March 10, 2022
We are extremely pleased with our new 2022 Accord Hybrid Sport ! Derek and Shane were very thorough, professional,and friendly. When I came to take delivery of my Accord it was waiting for me in front of th Sport ! Derek and Shane were very thorough, professional,and friendly. When I came to take delivery of my Accord it was waiting for me in front of the dealership. The service department did an outstanding job prepping the vehicle for delivery, it looked Great !! The 45 minute drive from Romeoville to St. Charles was well worth it. McGrath of St. Charles , Derek and Shane , made this the smoothest new car purchase I've ever had ! Thank You Robert J Schroeder More
by shrew69
