Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGrath Honda of St Charles
St Charles, IL
1,220 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,220 reviews
October 31, 2022
Just purchased a new Honda Ridgeline from McGrath Honda. My salesperson-Darek Smorczewski was amazing! Extremely kind, informative, helpful and not pushy. Great experience. My salesperson-Darek Smorczewski was amazing! Extremely kind, informative, helpful and not pushy. Great experience. More
by ericwalker17
Employees Worked With
October 31, 2022
Amazing place to buy a car. Extremely transparent, honest and friendly. Go see Thomas and Mario for what ever you need! Extremely transparent, honest and friendly. Go see Thomas and Mario for what ever you need! More
by chepe1756
October 30, 2022
Worst place to buy a car, they a scam they steal your money hiding it in the paperwork when you sign the contract, by law they said are not obligated to itemized the cost means “ it’s how we take custome money hiding it in the paperwork when you sign the contract, by law they said are not obligated to itemized the cost means “ it’s how we take customers money “ Be aware and always ask for the itemized bill More
by Jwlyk23
Employees Worked With
Jarvis Jones, Sr, Keith Montoya
October 21, 2022
I really enjoyed my visit yesterday and the experience dealing with everyone, particularly Shane, Bob, and Danial, at McGrath Honda dealership in St. Charles was far above and beyond my best expectations. dealing with everyone, particularly Shane, Bob, and Danial, at McGrath Honda dealership in St. Charles was far above and beyond my best expectations. More
by Amr
October 16, 2022
My experience at McGrath Honda St Charles was nothing short of great. After having visited other dealerships in search of a vehicle and dealing with pushy sales people and managers, trying to push things short of great. After having visited other dealerships in search of a vehicle and dealing with pushy sales people and managers, trying to push things and vehicles on me that I didn’t need or want, the customer service here was outstanding. Darek was patient, understanding and worked with us every step of the way. Fernando in finance was quick, honest and very knowledgeable. Patiently explained anything I had questions about. Everyone at McGrath St Charles we dealt with did their best to get us in and out and not have me there any longer than I had to. Would 10/10 recommend them to anyone looking to buy. More
by nadia.nieves84
September 30, 2022
Jake N. Worked really hard to get us a great price on a new Ridgeline RTL-E. He was knowledgeable and helped us get the vehicle we wanted at the price we Worked really hard to get us a great price on a new Ridgeline RTL-E. He was knowledgeable and helped us get the vehicle we wanted at the price we wanted and we were able to get in and out in about an hour! We would absolutely buy here again and recommend to others! More
by Mark.Anglewicz
September 27, 2022
Truly I tell you, Shane Delao was the best Sales Rep I have ever worked with regarding buying a car. And I have bought plenty in my lifetime. Super knowledgeable with the patience of an angel. I’m not th have ever worked with regarding buying a car. And I have bought plenty in my lifetime. Super knowledgeable with the patience of an angel. I’m not the easiest guy to work with. With that said He is the best! More
by Tommy Sparacino
September 21, 2022
My third car purchase from this location. Why? Trust, integrity and best price on my vehicles is the reason I keep coming back. Jose and Jogu are part of that excellent sales team. Everythin Why? Trust, integrity and best price on my vehicles is the reason I keep coming back. Jose and Jogu are part of that excellent sales team. Everything from financing to service are wonderful. More
by RickLeslie2
Employees Worked With
JOSE BARRERA, Brian Njogu
September 02, 2022
Great dealer and purchase experience at McGrath Honda, St Charles, IL. Sales lead Brian N was great throughout the process of my CRV Hybrid purchase. I needed to purchase the vehicle immediately, Brian and t Charles, IL. Sales lead Brian N was great throughout the process of my CRV Hybrid purchase. I needed to purchase the vehicle immediately, Brian and team were awesome in helping me make right vehicle choice, provided visibility on the vehicle arrivals and delivered the vehicle as promised. However, the rest of the experience with team, both sales management and finance was bad. Team lacked transparency and had a clear agenda to push on vs a seamless customer experience. It ended with bad dealer experience. More
by rajesh rangaswamy
