McGrath Honda of St Charles

Easy to work with, great service. Employees were excellent, Logan especially.Would definitely go back to them for any future Honda purchases. Employees were excellent, Logan especially.Would definitely go back to them for any future Honda purchases. More

Great service and awesome team at McGrath Honda! Taha was my sales guy representative he made the process go by smoothly and was highly attentive of any concerns Taha was my sales guy representative he made the process go by smoothly and was highly attentive of any concerns More

McGrath Honda of St Charles, Illinois gave my wife and I terrific customer service from everyone who helped us. Especially from Darek Smorz in the Sales Department, he continually kept us informed of the p terrific customer service from everyone who helped us. Especially from Darek Smorz in the Sales Department, he continually kept us informed of the progress of our ordered 2023 Honda Crv-Ex-L almost daily for 6 weeks, and continually responded to my repeated requests on the other cars available. He also took time to show me all the features of the Crv when I went to pick up our new 2023 Honda Crv-Ex-L. I also want to thank C. Akira Shibata, the used car manager for all the time he spent in evaluating the trade in of our 2017 Honda Crv-Ex-L, which required almost $2,500 for the air conditioner compressor repair and approximately $2,000.00 in 46,000 miles maintenance. Akira evaluation made us realize it was better to trade in our 2017 Honda Crv-Ex-l for a new Honda Crv-Ex-L at a very good price. More importantly he gave us a 2022 Honda Accord Sport loaner car to use until our car arrived. This offer was crucial in our purchase of the new 2023 Honda Crv-Ex-L. My wife used the car for 6 weeks. I drove the car from the dealership and back to the dealership. It is the best riding car I have ever driven. I also want to thank CJ Nemec Service Consultant who at my request inspected our 2017 Honda CRV-Ex-L twice to confirm that the $4,500.00 in repairs were needed. The second inspection started me to think about trading in that vehicle and putting the money towards a new 2023 Honda Crv-Ex-L. I also want to thank Jay, Mike, and one other individual at the Service Desk for explaining all the requirements for the loaner car and answering all my questions. Finally, I want to thank Jarvis D Jones Sr. the business manager for explaining the different Honda warranties available and for developing a 5-year or 75,000-mile warranty that is equal to and less expensive than car warranties offered by other companies. This is our second purchase from McGrath Honda of St. Charles in addition to taking my 2009 Honda LX for maintenance and repairs. I highly recommend McGrath Honda of St. Charles for any new purchase or maintenance. Once again terrific customer service at every level: service or the purchase of a new vehicle. Thank you, McGrath Honda of St. Charles. More

Joe Arden in sales is the best. Service Dept not so good. Highly disappointed. Run! Service Dept not so good. Highly disappointed. Run! More

I highly recommend McGrath Honda of St Charles for their exceptional service and customer satisfaction. From the initial purchase to my recent service visit, I have been thoroughly impressed. The process of exceptional service and customer satisfaction. From the initial purchase to my recent service visit, I have been thoroughly impressed. The process of buying my 2023 Honda Ridgeline Black Edition was seamless and convenient, thanks to text manager Carlos Akire who promptly responded to my inquiries and arranged the details of the transaction. The entire team, including Brian Njogu and Keith in finance, provided excellent support and service, ensuring a quick and efficient purchase process. My recent visit to the service department was just as satisfactory. The staff welcomed me warmly and the facility was immaculately clean. My service representative, Kevin, was courteous, knowledgeable, and took the time to thoroughly address my concerns. He provided me with a clear explanation of the Honda process and demonstrated a genuine concern for my satisfaction. Overall, I am extremely pleased with my experience at McGrath Honda of St Charles and highly recommend them for any of your automotive needs. The staff and facilities are top-notch, and they have consistently exceeded my expectations. More

Nikhil is a very good and helpful sales man. He took a very good care of us and knowing exactly what we need. He took a very good care of us and knowing exactly what we need. More

Super nice helpful staff and no pressure sales. The process was smooth and easy. Isai was awesome The process was smooth and easy. Isai was awesome More

McGrath Honda was great from the moment I reached out to them. I bought a used LR4 they had taken in on a trade. They were very quick to respond and sent me every photo and video I could ask for. Given I them. I bought a used LR4 they had taken in on a trade. They were very quick to respond and sent me every photo and video I could ask for. Given I live more than 7 hours away their quick communication and willingness to take any and every photo/video I requested was amazing. Logan was great throughout the sales process, zero pressure at all from anyone. If they ever have a vehicle I'm interested in I wouldn't hesitate to fly out and drive it back again. There was no trickery or hidden numbers pulled when finalizing the deal. They made the process smooth and explained every document I was signing and gave me time to review each document before signing. I needed some minor adjustments to some of the documents which was easy and quick. Great overall experience. More

I was greeted upon entering the dealership and promptly paired with a salesperson. Nikhil Kain was professional and friendly. He responded to my request for purchasing a new vehicle I also met with ma paired with a salesperson. Nikhil Kain was professional and friendly. He responded to my request for purchasing a new vehicle I also met with many other staff members who checked in with me. When I encountered an issue with the car I had test driven,a manager met with me to resolve the issue. More