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McGrath Honda of St Charles
St Charles, IL
1,227 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,227 reviews
May 28, 2023
Everyone at this dealership was extremely helpful, especially Shane. He was very knowledgeable and understanding. If you ever need to get a car, I highly recommend coming in to this location with Sha especially Shane. He was very knowledgeable and understanding. If you ever need to get a car, I highly recommend coming in to this location with Shane. More
by ErikaG
Employees Worked With
Shane De Lao
May 27, 2023
Piece of sh** dealership with no honor. .. Sleazy sales manager Kevin knew of an existing issue at the time of sale of my vehicle and decided to dishonor the promise to resolve the issue not .. Sleazy sales manager Kevin knew of an existing issue at the time of sale of my vehicle and decided to dishonor the promise to resolve the issue noted, again, at the time of sale. Granted life happens and I was unable to come to into the dealership before the termination of the VO term, but just goes to show customer service is all show and no go... In fact I told them I drove all the way from Florida to get this fix done but they didn't care or wink an eye to help me out when I needed them. They don't care about your business relationship, just know that going in... More
by psanthan
Employees Worked With
Kevin, JOSE BARRERA
May 26, 2023
Pete Mattison did a great job with communicating and helping us with the buying process of getting a car. Very efficient and productive. Thanks Pete! helping us with the buying process of getting a car. Very efficient and productive. Thanks Pete! More
by Treiche
Employees Worked With
May 24, 2023
Javier and Carlos we fantastic! The vehicle we wanted sold an hour before we got there and they worked with us to find a vehicle we loved that met our requirements financially. They The vehicle we wanted sold an hour before we got there and they worked with us to find a vehicle we loved that met our requirements financially. They were kind and personable throughout the process. We would absolutely buy from them again and recommend them! They went out of their way to make us comfortable and help us. More
by MK8823
Employees Worked With
Javier, Carlos
