Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGrath Honda of St Charles
St Charles, IL
1,226 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,226 reviews
September 08, 2023
Shane is the Man! !! Followed up with me each time he got new inventory in and kept me up to date with what he had. Defiantly not a pushy car salesman. When the time wa !! Followed up with me each time he got new inventory in and kept me up to date with what he had. Defiantly not a pushy car salesman. When the time was right, I told him I didn't have a lot of time to make the purchase. Got me in and out in 3 hours like he said! Defiantly will be buy a car from Shane when in the market again. More
by jeff_holm
Employees Worked With
Shane De Lao
September 05, 2023
I was directed toward their website in regards to purchasing a new vehicle. I was contacted by an unknown individual who only kept asking when I was coming to look at a vehicle and never addressed my purchasing a new vehicle. I was contacted by an unknown individual who only kept asking when I was coming to look at a vehicle and never addressed my question to the discounted price I clicked online titled, "additional saving" When asked about this the response given was " the price online would be the price you pay. When did you want to test drive now or later today? I find deceptive practiced a turn off and lack of communication or people skills the same way when addressing a prospect. I have now reached out to a competitive dealer in regards to purchase. More
by marcianogarcia5
Employees Worked With
Amelia, Isai R.
September 01, 2023
Really enjoyed the service received by Steve Henton one of most friendliest people I have had the pleasure of meeting. He is a true people person! Great job Steve! of most friendliest people I have had the pleasure of meeting. He is a true people person! Great job Steve! More
by Db1496
Employees Worked With
August 31, 2023
We had the opportunity to work with Jakub and he was wonderful. He made this process a lot easier and manageable. He answered all of our questions thoroughly and engaged in friendly conversations. He wa wonderful. He made this process a lot easier and manageable. He answered all of our questions thoroughly and engaged in friendly conversations. He was very personable and easy to work it. More
by ilham.jamal93
Employees Worked With
Kevin Bombeck
August 30, 2023
Shane was amazing! ! Went above and beyond and was very thorough with the process. Definitely buying our next car from Shane. ! Went above and beyond and was very thorough with the process. Definitely buying our next car from Shane. More
by williamrenu
Employees Worked With
Shane De Lao
