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McGrath Honda of St Charles
St Charles, IL
1,226 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,226 reviews
October 03, 2023
Best service and high efficiency, highly recommend. Especially for the sales man Dan, he's really good! Especially for the sales man Dan, he's really good! More
by yinxi
Employees Worked With
Other Employees :
Carlos Fuentes, JOSE BARRERA, IOANA CORLACI, CHRISTIAN LAMOSO, David M., Darin R., DAN DITUSA
October 01, 2023
Garry was great to work with. They even stayed late to close the deal that day! I left very happy! They even stayed late to close the deal that day! I left very happy! More
by well_mark
September 30, 2023
Their Service Center is incompetent. I brought my car in due to low tire pressure and the service center found punctures that they patched. A couple days later the same two tires were co I brought my car in due to low tire pressure and the service center found punctures that they patched. A couple days later the same two tires were completely flat again (while sitting in my garage). I brought it back and Honda claimed that it was not their fault so they would not refund the failed service. They told me they didn’t know where the leak came from and recommended new tires. I did not otherwise need new tires but they told me this would fix the issue of the leak. Again, a couple days after the tires were all replaced, another $1000 later, 2 tires were leaking again. Honda has failed over and over again to properly diagnose and resolve the issue but continue to charge me for their “fixes”. I now cannot drive my car, and am down $1200 with no resolution. Do not bring your car to this service center. I will not be buying from Honda again More
by K.katie
Employees Worked With
Joe Lopez
September 27, 2023
Christian did an amazing job helping me identify the car I wanted, assisting me through the process and helping me feel excited and at ease about it. I wanted, assisting me through the process and helping me feel excited and at ease about it. More
by Lilia
Employees Worked With
Christian C.
September 19, 2023
I had the pleasure of purchasing a new car from Isai at the St Charles Honda dealership last week. Everyone in the dealership made the experience great. He didn't pressure me, and was very honest, and went the St Charles Honda dealership last week. Everyone in the dealership made the experience great. He didn't pressure me, and was very honest, and went out of his way to get what I needed. Will definitely be doing business with him in the future! More
by Rosa Vences
Employees Worked With
Isai R.
