McGrath Honda of St Charles

Yash helped me lot on this purchase. After purchasing the car also, he stayed in communication. After purchasing the car also, he stayed in communication. More

A high-volume dealer who can meet any demand. The staff are courteous. Inventory is listed online with a carfax report; if you go prepared, you can walk in and drive out with your preferred vehic The staff are courteous. Inventory is listed online with a carfax report; if you go prepared, you can walk in and drive out with your preferred vehicle quickly. You need to try out a couple of options; you will have plenty of choices, too. More

After purchasing the car, Yash made sure there was ease in the process of picking up the car the next day. He also stayed in communication about the car, and needs I had, and answered any questions in the process of picking up the car the next day. He also stayed in communication about the car, and needs I had, and answered any questions More

Christian Castro was extremely attentive to our needs and gave us the best customer service experience! Everyone we met conveyed a genuine caring, and we are completely satisfied. Thank you! gave us the best customer service experience! Everyone we met conveyed a genuine caring, and we are completely satisfied. Thank you! More

This dealership the night before about 7:30 in the evening call me because I showed interest looking at one of the vehicles on the Internet when they called they asked me if I wanted to come down tomo evening call me because I showed interest looking at one of the vehicles on the Internet when they called they asked me if I wanted to come down tomorrow to look and test drive this vehicle it was a 2020 jeep compass Black in color so I said absolutely I will be coming from Orland Park. It will take me about an hour and a half. I will be there at 10:00 AM. I showed up at 9:30 AM the very next morning I half hour early for my appointment when I went in to the dealership to ask for the person they told me to ask for he was not available they gave me somebody else to speak with. I told him I was here to look at the black 2020 jeep compass. He took my information I told him I had a 10 o’clock appointment that was made last night , when he came back from going to get the keys, I was told somebody else was looking at it and I would be able to see it when they came back from the test drive when they came back it took me about 10 minutes to make a decision that I want to buy this vehicle that I drove out here for to buy I signed the paper at full price like they were asking and shortly after that, I was told the other people beat me out of the vehicle. They bought it. This dealership is a one star dealership they do not honor what they say to the customer they are only interested in the dollar , not the customer. What a waste of my time zero stars for this dealership. More

Shane is very professional and very helpful knows his work. What I was disappointed was the waiting time to sign the paperwork, it was over 4 hours work. What I was disappointed was the waiting time to sign the paperwork, it was over 4 hours More

Wonderful staff - Both sales and service. Pete is a lot of fun. Great experience with everything. Pete is a lot of fun. Great experience with everything. More

Incredibly responsive dealership. Helped me find my dream car with ease. Understood what I was looking for with minimum hassle Helped me find my dream car with ease. Understood what I was looking for with minimum hassle More

A few months ago my wife and I came in and did not have a very good experience with McGrath Honda. On 10/10/23 we wanted to give McGrath another chance and we’re looking for a new HR-V to lease. From the m very good experience with McGrath Honda. On 10/10/23 we wanted to give McGrath another chance and we’re looking for a new HR-V to lease. From the moment we started talking with Shane Delao, it’s was like coming to a completely different dealership with an outstanding experience. Shane, and the Sales Manager were able to help my wife and I arrive at a leasing deal that adhered to my budget. And the icing on the cake, the HR-V was scheduled to arrive on 10/24/23. Well I was notified that a car that met my specifications arrived on Wednesday 10/11/23. So McGrath and Shane went above and beyond to get me into it. Top notch quality service. Thank you so very much Steven P. More

Ananias was with us all the time and he was very friendly and helped out in every part of buying our new car. He is a new employee but he will definitely a good addition to your team. and helped out in every part of buying our new car. He is a new employee but he will definitely a good addition to your team. More