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McGrath Honda of St. Charles
St Charles, IL
1,561 Reviews
At McGrath Honda of St. Charles, our name isn’t just a legacy—it’s a promise to you. For over three generations, families across St. Charles, Geneva, Batavia, Elgin, Naperville, Aurora, Schaumburg, and the entire Chicagoland area have trusted McGrath because we deliver more than cars—we deliver confidence.
When you choose McGrath Honda of St. Charles, you’re choosing a partner dedicated to making car buying easy, rewarding, and stress-free. Our mission is simple: change the way customers perceive car dealerships by putting your experience first.
Stop by today and experience the McGrath Advantage for yourself. We’d be honored to earn your business and welcome you into the McGrath family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,561 reviews
August 01, 2011
Jack was very patient with all of our questions and needs to compare the Odessey EX and EX-L. Luckily they actually had a vehicle to test drive and converted us from a Toyota to a Honda. to compare the Odessey EX and EX-L. Luckily they actually had a vehicle to test drive and converted us from a Toyota to a Honda. More
by vanmama
Employees Worked With
Jack
July 27, 2011
Carlos was great, very attentive and looked after all my needs as a consumer extremely well. A pleasure to work with. Even in the face of the ever-present "I have to talk to my manager" charade, Carlos ke needs as a consumer extremely well. A pleasure to work with. Even in the face of the ever-present "I have to talk to my manager" charade, Carlos kept smiling and was upbeat. More
by bartkowiakt
Employees Worked With
Carlos Fuentes, Carlos Fuentes
July 26, 2011
We had a great experience at McGrath Honda in St Charles. They worked out the perfect price for me and when I wanted a color that wasn't in stock (and very hard to find) they found it for me. My only complai They worked out the perfect price for me and when I wanted a color that wasn't in stock (and very hard to find) they found it for me. My only complaint... I had asked about remote start and they told me it would add about $7 or $8 to the monthly payment. But when I actually signed the paperwork it had raised the monthly payment by $13. I know it's only a $5 difference but I wanted to keep my payment under $300 and that extra $5 pushed me right over. More
by fssax
Employees Worked With
Derek
July 26, 2011
The selection of new hondas is great. Derek Hulke helped me pick the perfect new Honda Accord I was looking for. Once I found it, I shopped around, I could not beat the price or the customer service. The A me pick the perfect new Honda Accord I was looking for. Once I found it, I shopped around, I could not beat the price or the customer service. The Accord was a surprise for my wife and the staff at McGrath went above and beyond to get the car ready in short notice. I highly recomend McGrath Honda. More
by STINKY02
Employees Worked With
Derek Hulke
July 20, 2011
Joe Gallant was our salesman. He was very helpful, curtsies, and knowledgeable. The whole experience went very smoothly. I bought a 2011 Honda Fit sport Nav. And I am very pleased with it. I went on curtsies, and knowledgeable. The whole experience went very smoothly. I bought a 2011 Honda Fit sport Nav. And I am very pleased with it. I went on a trip to Louisville, Kentucky over Memorial Day weekend. I set my cruise control for 55mph the whole way there. The trip was 350 miles one way. I checked the miles per gallon gage and found that I had gotten 48.9 mpg.I could not believe it, so I filled the tank and did my own math and came up with the same figure. I am telling everyone I know how great a car my Fit is. I am very happy with; the McGrath dealership, Joe Gallant, and my new Fit. Thanks Jerome Pampinella More
by Jeromeo535
Employees Worked With
Joseph Gallant
July 16, 2011
Derek took good care of us from the beginning. He knew the car inside and out and was never at a loss for an answer to our questions. We didn't really know what we wanted when we came in, and he was pati the car inside and out and was never at a loss for an answer to our questions. We didn't really know what we wanted when we came in, and he was patient and helpful. I highly recommend Derek and McGrath Honda. More
by cpgreen
Employees Worked With
Derek Hulke
July 01, 2011
McGrath Honda of St. Charles was a very snooty sort of place. I did not feel important or welcome here. The sales associate I initially worked with was not as knowledgeable as the one I worked with on t place. I did not feel important or welcome here. The sales associate I initially worked with was not as knowledgeable as the one I worked with on the return to the store. Mr. McGrath made me feel like I was not good enough for his dealership. He talked down to me, and would not give me a straight answer about my financing. In addition, two different employees told me that other dealerships are "giving cars away" and they could not reduce their price. In addition, they could not give me a competitive trade in value for my 2001 Honda. Way to stand behind your product! I will never return to this dealership, not even for free air. I am extremely happy with my new 2011 Honda CRV and very appreciative of another dealership that puts customers first. I have already warned many of my friends and associates about the lack of customer service at this dealer. More
by lbreckmiller
Employees Worked With
Jack, Chris McGrath
April 04, 2011
Everyone at McGrath Honda, St. Charles was very friendly. Not pushy. Very knowledgable and they answered all of our questions thoroughly. Paperwork was very organized. While we were waiting for our car we Not pushy. Very knowledgable and they answered all of our questions thoroughly. Paperwork was very organized. While we were waiting for our car we were able to use a loaner car which was a great relief. More
by suzmail
Employees Worked With
Chris McGrath, George, Bruce and Dan, Bruce Naumann
March 30, 2011
Bruce N was very friendly and professional. I was having trouble choosing between an Accord and another car. I test drove 3 different Accord trim lines. Bruce was patient and answered all my questions. Th trouble choosing between an Accord and another car. I test drove 3 different Accord trim lines. Bruce was patient and answered all my questions. The dealership also provided a very competitive price on an Accord SE. In the end, I chose a different model car to purchase but would recommend this dealership to others. More
by rlee2011
Employees Worked With
Bruce N, Bruce Naumann
June 22, 2010
Terrible! The salesman refused to let us LOOK at a car until he ran our credit score. We have very good credit and good jobs, but I had no idea if I wanted a Honda. He said he didn’t want to waste his t until he ran our credit score. We have very good credit and good jobs, but I had no idea if I wanted a Honda. He said he didn’t want to waste his time several times and refused to show us a car until we allowed him to check s our credit. We ended up walking out. He looked very unprofessional with an un-tucked shirt and unraveled tie and acted terribly. Horrible experience! Do NOT go here! More
by hmsmark
Employees Worked With
Refused to give
