McGrath Honda of St Charles

An unexpected experience I had no intention of purchasing a vehicle as soon as I did. However the sales staff Joanna and Mike negotiated a deal that I could refuse. Although w I had no intention of purchasing a vehicle as soon as I did. However the sales staff Joanna and Mike negotiated a deal that I could refuse. Although we have been faithful Honda customers for many years we were looking at downsizing our transportation (my wife and I are retired) to possibly a FIT or a similar alternative product. By the end of the day I was leaving the dealership with the most beautiful Accord I had ever seen. The deal more then met our budgetary requirements. I look forward to working with the service staff who I believe will be as competent and helpful as the sales staff. The dealership and the Accord are highly recommended. More

OMG NO HEADACHE OMG this was the greatest, most pleasant, most honest car buying experience I have ever experienced. I wish there were more sale consultants like y OMG this was the greatest, most pleasant, most honest car buying experience I have ever experienced. I wish there were more sale consultants like you Dean Sulemani! Thank you for this awesome experience! More

Warranty repair work I took my 2006 Civic to McGrath Honda in January to have a cracked engine block replaced. Seven, 7, return trips and three months later, I hope they'v I took my 2006 Civic to McGrath Honda in January to have a cracked engine block replaced. Seven, 7, return trips and three months later, I hope they've finally fixed my car correctly. Each time it needed to go back because coolant and oil were continuing to leak from the engine. It took a visit to my private mechanic to locate the leak. My mechanic printed a picture of the engine and drew an arrow where the Honda mechanic could find the leak and fix it. More

OMG Smooth Car Buying Experience OMG this was the most pleasant and awesome experience I have EVER had purchasing a vehicle. Thank you Dean Sulemani, you are the greatest!!! Thanks OMG this was the most pleasant and awesome experience I have EVER had purchasing a vehicle. Thank you Dean Sulemani, you are the greatest!!! Thanks More

First Time Car Buyer Great customer service. Everyone at the dealer made me feel welcomed. Would definitely buy a car from McGrath again. It was a scary thought buying a c Great customer service. Everyone at the dealer made me feel welcomed. Would definitely buy a car from McGrath again. It was a scary thought buying a car from the dealer but Dean made it possible. Love my car. More

Coolest sales associate ever! I never thought I would purchase a new car, but McGrath definitely threw down all the positives to purchasing a new vehicle from them and I could not I never thought I would purchase a new car, but McGrath definitely threw down all the positives to purchasing a new vehicle from them and I could not be happier! My dad can be hard to deal with and my sales associate, Mark was very accommodating. He was such a happy guy and made me feel very comfortable making my first big purchase. I made sure to tell all my friends about him and how down to earth he was! My whole experience was perfect. I am overly satisfied with my new baby! More

I hate buying a new car I was shopping for a new car and I had been shopping around a bit. I came across a few cars at McGrath in St. Charles. I came into contact with Rob Ca I was shopping for a new car and I had been shopping around a bit. I came across a few cars at McGrath in St. Charles. I came into contact with Rob Capozziello and told him I would come in and see him. My mistake was going to Valley Honda out by the mall before going to McGrath to see Rob. I felt I was "held hostage" by the people at Valley Honda. I was there for hours and I told them my needs and they decided that they new my needs better than me. I was looking at a CR-V or a Pilot. They tried to sell me a Civic after the CR-V and the Pilot's they had didnt meet my Criteria. The next day I went to McGrath and spoke with Rob. Told him I had to meet some folks from work for dinner and had limited time. I told Rob what had happend the eveniong before and I told him waht I wanted and that I hate the car purchasing process. We drove some cars and then I left for my dinner; no pressure. I came back a few days later and we struck a deal on a CR-V. The process was smooth and Rob knew I wasnt there to be haggled or messed with because of my horrible experience at Valley Honda. Rob was great. Also the financing people were great, they got me an awesome rate; almost half of the percentage rate Valley Honda had offered me. I will be buying another car in the next 4 years and I will being going to McGrath and Rob. I have already told friends and family about how McGrath and the group treated me. More

A Great Experience We traveled from Ohio to St. Charles because this was the only dealership I called who would negotiate the price on the car I saw online. It was a goo We traveled from Ohio to St. Charles because this was the only dealership I called who would negotiate the price on the car I saw online. It was a good price to begin with, but they took an additional $400 off. They were welcoming, friendly, and helpful. They already had most of the paperwork done when we got there so the time we were actually in the dealership was shorter than normal. They also provided us snacks and water. The windshield had a "ping" in it and they're going to pay for that repair even though said repair isn't going to be done at their location or with their glass repair partner. It is only day two of me owning the car and I've already had both the guys we worked with call to see that we made it home safely, that I like the car, and to confirm that I am to send them the bill for the windshield repair. Though I don't visit dealerships often, these one far exceeded my expectations. It was worth the 5-hour drive! More

Great sales associate! I recently purchased a 2015 Pilot from McGrath and had a great experience. This was due, in large part, to the sales associate, Rob! He spent the we I recently purchased a 2015 Pilot from McGrath and had a great experience. This was due, in large part, to the sales associate, Rob! He spent the week prior to the purchase in contact with me and was prepared, knowing what I was looking for, and did not waste time. In the end, the experience was an awesome one and I would recommend McGrath, specifically Rob, to friends and family! More

First new car in 10 years! After ten years removed from the car buying world, the folks working at McGrath really made it a great experience. Despite being a very busy Saturday, After ten years removed from the car buying world, the folks working at McGrath really made it a great experience. Despite being a very busy Saturday, we were instantly greeted by A sales consultant when we entered the shop. Michael Widuch was friendly, knowledgeable and thorough. The manager greeted us early on as well and everyone we passed was friendly. I would absolutely recommend working with anyone there. I love my new CR-V! More