McGrath Honda of St. Charles

Everyone was extremely pleasant to deal with Everyone was pleasant and easy to deal with. All points were covered and all my questions were answered in a timely manner. A positive experience. Everyone was pleasant and easy to deal with. All points were covered and all my questions were answered in a timely manner. A positive experience. More

Much better than they used be - great service I am local, and have been in the McGrath Honda dealership a few times over the past 12 years or so looking at cars. The sales reps and managers are mu I am local, and have been in the McGrath Honda dealership a few times over the past 12 years or so looking at cars. The sales reps and managers are much, much better than they used to be. It used to feel like the salespeople felt like they were doing you a favor selling you one of their vehicles. Never a warm greeting, sometimes no one would ever come up to you. I never understood that. Now, there is a warm greeting and they are very willing to work on getting you the best vehicle at the best price. Whatever happened the change is very positive and very noticeable. It's nice to give local business to a dealership that now really seems to appreciate it. More

As usual, everyone at the dealership was awesome! The whole process, from start to finish, was handled very well and professionally. Thank you so much! whole process, from start to finish, was handled very well and professionally. Thank you so much! More

Pleasant experience Fast and friendly service. Answered all my questions, and took good care of my vehicle. The time they gave me was as close as it gets. Fast and friendly service. Answered all my questions, and took good care of my vehicle. The time they gave me was as close as it gets. More

Friendly and Fair Everyone has been really great at McGrath; From their sales department to finance and over to their service center. We did not feel pressured or rushe Everyone has been really great at McGrath; From their sales department to finance and over to their service center. We did not feel pressured or rushed. Tyler has a terrific calmness about him. He listened to our needs and helped us acquire them. I also had some repairs done at the Service Center. Although they had my vehicle longer than expected, the work done was professional. They loaned me a courtesy car and my daily activities were not interrupted at all. Shout out to Alex! - who was wonderful and kind. More

Maintenance I was able to get an appointment the same day. CJ greeted me when I arrived, went through the work I needed and said it would take about 2 hours, hop I was able to get an appointment the same day. CJ greeted me when I arrived, went through the work I needed and said it would take about 2 hours, hopefully less. The work was completed in about 90 minutes. CJ went through the checklist document thoroughly and I was out the door in less than 2 hours. More

Service Juan was very informative, friendly and most important listen! I have taken my cars here for service and never been disappointed. Very glad for up d Juan was very informative, friendly and most important listen! I have taken my cars here for service and never been disappointed. Very glad for up dates that are emailed More

positive, upbeat, informative Our experience at McGrath Honda of St. Charles was excellent form start to finish. They are attentive, positive, upbeat and informative. They follow Our experience at McGrath Honda of St. Charles was excellent form start to finish. They are attentive, positive, upbeat and informative. They follow-through on what they promise and everyone we dealt with made the experience positive. We bought a couple of cars 4 years ago which was a fine experience. But our recent experience far surpassed that. I believe they have a new general manager and the difference is palpable. We especially appreciated Darek's easygoing and informative approach. He knows the products well, and was very helpful without being pushy or aggressive. Darek spent hours with us, and was happy to have us test drive as many vehicles as we wanted to. Brent, the sales manager, was also very personable and direct. London and Tom, the finance managers we worked with were patient, helpful and clear in their explanations. We bought three cars from this team in a month and had the same experience each time. Will definitely go back when its time for another Honda. More

Good customer service always smiling Helping people with Good customer service always smiling Helping people with our vehicles Checking every detail in our vehicles When i need service i go there for su Good customer service always smiling Helping people with our vehicles Checking every detail in our vehicles When i need service i go there for sure More

very nice people general manager is good on his word iwas told that the part that was causing the problem would be replaced with no cost to us and it was thank you nat general manager is good on his word iwas told that the part that was causing the problem would be replaced with no cost to us and it was thank you nate More