McGrath Honda of St Charles

Expert & Considerate A difficult and stressful situation of having totaled our Honda CRV was converted to positive and upbeat buying experience . We bought in 2006 from A difficult and stressful situation of having totaled our Honda CRV was converted to positive and upbeat buying experience . We bought in 2006 from McGrath-we wanted the same car so we returned. This experience exceeded the one in 2006 and in comparison to a visit to another dealership in St Charles on the same day(, where we have also made a purchase in 2014) the focus , the attention paid to detail and the thorough review of our options and all information was far superior. Mike found two great purchase options, reviewed them thoroughly, with an upbeat positive treatment of us & a strong effort to satisfy us. We were also treated with great respect and consideration during the financing process, which I always find to be very stressful as well. More

Superb I had a 2015 civic and just wanted to stop in to check out the new redesigned 2016 civic. I walked into the dealership and immediately Mike Pompilio i I had a 2015 civic and just wanted to stop in to check out the new redesigned 2016 civic. I walked into the dealership and immediately Mike Pompilio introduced himself and asked me what brought me in? Mike was very knowledgeable and knew the ins and outs of this vehicle. One of my questions was how the apple car play worked in comparison to my 2015 and I was impressed with Mike's explanation and took the time to demonstrate! To sum it up I'm now driving a brand new 2016 civic and love it! A big thank you to Mike Pompilio!! More

Great experience with great people Just bought my new pilot from Rob, and I couldn't have asked for an easier deal. Clean dealership. Nice staff and great cars. I'll be back soon for my Just bought my new pilot from Rob, and I couldn't have asked for an easier deal. Clean dealership. Nice staff and great cars. I'll be back soon for my wife car. More

Best Honda dealership around I have been to multiple Honda dealerships trying to find the car I wanted. I had a Honda and wanted to trade into a Honda dealership because they app I have been to multiple Honda dealerships trying to find the car I wanted. I had a Honda and wanted to trade into a Honda dealership because they appreciate the brand. Finally settled on McGrath and it was mainly because of Robert C. He not only treated my husband and I with respect but honesty as well. You don't find that in most dealerships. It was a busy day, but he made the time for us and helped us along with the process and made us feel welcome. So happy with our great deal and a memorable experience also. Would definitely recommend this dealership and Rob. More

Need a new car?! Go see Rob Capozziello! Went to st.charles to look for a car, had Rob help me with viewing Wyatt would be best for me. He took me to test drive all the cars i was interested Went to st.charles to look for a car, had Rob help me with viewing Wyatt would be best for me. He took me to test drive all the cars i was interested in and knew all the information on each one, was able to help me figure out numbers and get right where I wanted to be. In the end he personally drove a few hours away to go pick up the exact car I wanted. And I went home with my new 2016 civic touring! Couldn't ask for better service! More

Extreme Customer Satisfaction! This is the second Honda our family has purchased from McGrath Honda St. Charles in the last four months. They provide a hassle free, no pressure exp This is the second Honda our family has purchased from McGrath Honda St. Charles in the last four months. They provide a hassle free, no pressure experience. I can honestly say they strive to sell you the right car based on your personal needs. I was looking to transition from my Honda mini van to an SUV. Mike P helped me find a perfect match with my new CRV. My son was a recent college graduate who was buying his first new car. Everybody from sales to finance made sure he understood the process. In neither situation did we feel rushed or taken advantage of. More

Great Dealership The process was fast and easy. I showed up late afternoon but was still treated with great customer service. I had trouble finding the model Accord I The process was fast and easy. I showed up late afternoon but was still treated with great customer service. I had trouble finding the model Accord I wanted in surrounding locations, but this location had the exact model I wanted. I'd recommend this dealership to anyone. My family has been coming here for years and will be for years to come. More

Excellent Customer Service Last month was our second time leasing with Mcgrath St. Charles. The service is always great no matter if we call with a question or walk in the door. Last month was our second time leasing with Mcgrath St. Charles. The service is always great no matter if we call with a question or walk in the door. Our salesman this year was Rob Capozziello. He went the extra mile to make sure we got the car we wanted on our budget. We really appreciated his honesty and respect. More

Terrible service, but great sales people Bought a brand new 2015 from McGrath. Has been in the service Dept once a month since last June for 3 separate problems that they can't figure out. My Bought a brand new 2015 from McGrath. Has been in the service Dept once a month since last June for 3 separate problems that they can't figure out. My fiancé is a mechanic and knows what's wrong but they refuse to listen to him. One more visit to the service department and this Crosstour will be a LEMON. I'm sick of paying for a brand new car I can't drive and is constantly getting fixed for the same reasons that the service department doesn't know how to fix. Please get your xxxx together McGrath. Was planning on buying another Honda at first, but not anymore. Back to GM I go! More

New used car purchace I have been Buying cars from Gary McGrath for over 20 years. I recently purchased an immaculate 2012 Acura. As people know purchasing vehicles can be I have been Buying cars from Gary McGrath for over 20 years. I recently purchased an immaculate 2012 Acura. As people know purchasing vehicles can be an agonizing experience. Starting with Ben our salesperson, Frank as Sales Manager and Dan in finance could have not been more professional and courteous. Being a business owner myself for 30 years, I would hire these gentleman without hesitation. Truly a fun and enjoyable experience. Thanks again, Robert B Geneva, IL More