McGrath Honda of St Charles

Great car great deal Max met my wife and I right upon our arrival at McGrath. He walked us through the purchase process quickly and clearly. I appreciated that he gave us Max met my wife and I right upon our arrival at McGrath. He walked us through the purchase process quickly and clearly. I appreciated that he gave us plenty of time to discuss privately before we decided to purchase. Buying a car is a pretty big decision, it was really great not to feel rushed. Thanks Max! More

No Pressure Sale I went to McGrath after having a bad experience at another dealership. Max met me outside and was very easy to work with. There was no running back an I went to McGrath after having a bad experience at another dealership. Max met me outside and was very easy to work with. There was no running back and forth to the manager to argue about price. I let Max know what my parameters were and both he and his manager respected them. I was not penalized for getting my own financing. London in finance was very nice to work with. Was able to get a reduced rate on the extended service price and he gave me the weekend to secure my financing. The manager transferred my grandchildren's car seats to the new car and Max drove my old car all the way home for me. It was a very pleasant experience. If you want a great salesperson, see Maxwell Lizotte. More

Friendly Honest service Great service, very friendly, able to get a car within my budget. Definately recommend getting a car from here if you are in need of one. Great service, very friendly, able to get a car within my budget. Definately recommend getting a car from here if you are in need of one. More

The finance team are heroes! I would never believe i could get approved! But i did! Now I'm ridin round is dis new accord like.. what up! So excited. If you want the best deal a I would never believe i could get approved! But i did! Now I'm ridin round is dis new accord like.. what up! So excited. If you want the best deal and experience go see them! Woo woo! More

I wouldnt buy anywhere else I worked with the jose's . They were super laid back and didnt pressure me or back me into a corner, i felt confident with my purchase with zero buyer I worked with the jose's . They were super laid back and didnt pressure me or back me into a corner, i felt confident with my purchase with zero buyers remorse. More

Professionalism I had a nice experience at McGrath Honda of St Charles. Maxwell Lizotte was very professional and kind. He never pressured me into buying a car. They I had a nice experience at McGrath Honda of St Charles. Maxwell Lizotte was very professional and kind. He never pressured me into buying a car. They have a lot of cars from where I could choose from. At the end I didn't end up buying a car there, since I couldn't find a perfect match for me, but I will totally consider this dealer for my next purchase. More

another good experience I've bought 3 cars at this location in the past 20 years. Always end up satisfied with my purchase. Bryan Salas and Dustin Johnson are great to work I've bought 3 cars at this location in the past 20 years. Always end up satisfied with my purchase. Bryan Salas and Dustin Johnson are great to work with. More

missing wheel lock key I am here to give a thumbs up to Sales person Chance Drake for helping me out with a problem about missing Wheel lock key. I bought my 2017 Honda I am here to give a thumbs up to Sales person Chance Drake for helping me out with a problem about missing Wheel lock key. I bought my 2017 Honda Civic sport hatchback back in July 2017. They have a mcgrath advantage for a free year of service. So they are the ones whos servicing my car, After a year, I'm on my own, I am attempting to rotate my tire thats when I found out I am missing the wheel lock key. I never touch my car for service and they are the only ones who serviced my car. So I immediately went to the dealer to asked for a key. Mr. Chance Drake is the one I approached. I told him my situation and immediately help me. Looked at my tire and try to find a wheel lock key spare. He even asked for other tech Matt, and they all went to check my tire with some other techs that I failed to asked for their names. I truly appreciate their help. After a couple of minutes at back and forth looking for the right key, finally Chance found a spare key and I was expecting to pay some for it. But he just give it for free. I was surprised he did that. I am not there for service and he didn't hesistate to help me. I know it sounds like "it's just a key no big deal" but if you're in my situation. After a year you just found out that your missing a wheel lock key and it's hard for you to convince them that you did not lost it and blame to them. He understand my situation and helped me immediately and that where I am mostly impressed at. He did exemplary job and because of that I will purchase my next car with him in the future. I don't usually write reviews especially long ones but this is some situation that you must give creditr to someone who did something special to customers. Chance Drake is that man for me. Highly recommend when you do business on this dealership. Thumbs up! More

Do not ever buy or request service from this dealer We purchased a Honda late last year. First month , sensor malfunctioned and hatch froze up refused to open. Wrote numerous emails and a chat to dealer We purchased a Honda late last year. First month , sensor malfunctioned and hatch froze up refused to open. Wrote numerous emails and a chat to dealer no response. Kept receiving nonsensical marketing but not a single courtesy call or email response. Go for first oil change to different Honda dealer find out that air and cabin filter missing. Call up Mc Grath Honda St. Charles only to be told how do you know the other Honda dealers did not remove the filters? Be very careful Honda, about the dealers you accept. This will probably be the last Honda we buy at this rate. More

bad service over charged They should have knowledge of dmv rules. They charges and they charged again for their fault as the finance department lady doesnt have knowlege what They should have knowledge of dmv rules. They charges and they charged again for their fault as the finance department lady doesnt have knowlege what is the procedure for transfering plates Will not visit again this location More