McGrath Honda of St Charles

Lease Experience on 2015 Honda Civic 4dr SE I came from the automobile business, 30 years ago and was in Sales and Management, the business is completely different now as opposed to then. It re I came from the automobile business, 30 years ago and was in Sales and Management, the business is completely different now as opposed to then. It requires more disclosure, and more product knowledge than ever before to keep up with the competition in the automobile market. Many times people feel scared or intimidated walking into a dealership and wonder how to approach the process of making a purchase or a lease, also making a financial decision that will have an impact upon your future ownership of a car, no matter if it is foreign or domestic. When I sent my first request for information on the internet I got a response within 30 minutes about choices that were offered at McGrath, and later I went in that day to get some hands on information. I was immediately welcomed and the dealership was clean and welcoming, plus they offered a refreshment right away. I was introduced to Mike Pompilio and we sat down to get to know each other and I very soon was able to see he was finding out the information that I was searching for, and not rushing me or pushing me into anything, he was listening and letting me give the requirements for what I was needing in a lease. We then looked at a Civic that I was looking for, and gave me knowledgeable information while looking at the car and driving the car on a test drive. I was seeing that he was able to relate to me very well and understood more what I was needing in my search for a car. We started working on the prices (naturally I came prepared), but everything he was saying was dead on with what I had researched, and was coming down to the final stretch. The payment was what I was concerned about because the lease was for my son and he was paying for it. We were very close on price, and his boss Frank Mininni helped with the Lease calculations, it boiled down to where the car that I was working on was actually a little higher than I wanted to go with the payment. Frank said that he was looking at what other choices that could be considered in the same car but get closer to the payment that I wanted to keep my son's budget at. Frank within 10 minutes was able to give me a choice that was the solution for getting the payment down and getting more car for less payment, with only my trade in alone nothing else. I took a look at the car and it was a good fit. Time seemed to move along and before I knew it we were done and agreed upon, with the lease terms where the credit application taken, and we were good. The overall experience for an old car guy myself was fun, and exciting, because Mike and Frank made it that way. I was truly pleased with my Lease at McGrath. I have never leased myself before, always bought used but, this if felt, was a better way to go. With cars today they are so expensive, and I think this might be a good solution for people who have not looked at this way before. Thanks to Frank and Mike it was a great experience. Thanks Guy's!! I will send some friends your way. More

Incredible Customer Experience with the entire McGrath team! I experienced the best auto purchase from McGrath Honda in St Charles. I was promptly greeted by friendly staff at the door. I let them know I had a I experienced the best auto purchase from McGrath Honda in St Charles. I was promptly greeted by friendly staff at the door. I let them know I had an appointment to meet with Michael Widuch for a test drive. Michael took the time to show me several safety features of the Accord before we took the vehicle out. He was very knowledgeable about the car and again showed me several interior features. We took the vehicle out for a good 15 minute drive so that I could get a good feel for it. When we returned to the dealership, he was patient with me as I asked quite a few questions to help me make a good decision. He showed great confidence in his answers and I never once felt pressure like I've experienced at other dealerships. He provided a customer experience for me,that went well above my expectations for the whole visit to the store. . Thank you to him and the entire McGrath team in St Charles! I enjoyed the entire process and definitely recommend Michael to anyone who is considering buying a vehicle! More

2nd purchase from Mc Grath Dave was a very good salesman. Very knowledgeable about the new HRV and all the options to the vehicle. I like that he not high pressing us into buyin Dave was a very good salesman. Very knowledgeable about the new HRV and all the options to the vehicle. I like that he not high pressing us into buying the car quickly. He gave us time to think things through. The only draw back was the time it took with Nick in finance. I was with him for over an hour. I feel the transition could of went quicker if the he didn't spend half the time trying to talk me into buying into buying extra coverage. More

Great experience Everyone was very friendly and willing to work with me. Gave me fair trade for my vehicle. Had new vehicle within 2 hrs. Would recommend. Everyone was very friendly and willing to work with me. Gave me fair trade for my vehicle. Had new vehicle within 2 hrs. Would recommend. More

2nd purchase from this dealership Mike was a great salesman. Very pleasant. Very knowledgeable about the 2015 CRV that I purchased. We would definitely purchase another vehicle at this Mike was a great salesman. Very pleasant. Very knowledgeable about the 2015 CRV that I purchased. We would definitely purchase another vehicle at this dealership again. More

Our first time buying a new car and we loved the experience! Mike was knowledgeable about the vehicle inventory and the options and features of the cars. We test drove a couple cars and Mike asked us questions Mike was knowledgeable about the vehicle inventory and the options and features of the cars. We test drove a couple cars and Mike asked us questions to lead us into the purchase of the 2015 FIT. WE are very happy with the car and the total experience we had. More

A five star dealership I'm a 61 year old woman who's not new to the new car buying experience. I did my homework and decided that the 2015 CRV Touring was the vehicle for m I'm a 61 year old woman who's not new to the new car buying experience. I did my homework and decided that the 2015 CRV Touring was the vehicle for me. Not an easy car to locate in the Chicago area especially in the white pearl with beige interior that I chose. I did my initial test drive at McGrath - was straight up with them and told them it was just that - a test drive. They respected my wishes - no pressure and I spent a few minutes just watching the other transactions and sales people. It felt comfortable, relaxed, and very classy - and this was on busy Memorial Day. Long story short I got my car - brought my IPad and research with me and we worked our transaction from there. Got a very fair price on my trade in - cash for the remainder (I don't finance at my age). Added some nice extras (touring is loaded so it's just some exterior cosmetic stuff). The McGrath Advantage program that covers maintenance, dings, windshields, wheels , etc. first year is just an added plus. What more can I say - their in my neighborhood and after living here for 25 years I'm now going to be a regular there! More

Great Experience!!! Will buy again My salesman didn't pressure me and he was very knowledgeable. He helped me find exactly what I wanted at a price I was comfortable With . My salesman didn't pressure me and he was very knowledgeable. He helped me find exactly what I wanted at a price I was comfortable With . More

buying a new car Mark was very helpful. He answered all my questions.His descriptions of the car and what came with the car helped me make a decision to buy.He made su Mark was very helpful. He answered all my questions.His descriptions of the car and what came with the car helped me make a decision to buy.He made sure I was comforable while I was waiting. More

Rob at McGrath Honda Rocks!!! Rob greeted us upon arrival and never left us! He saw us through our purchase from start to finish always making sure we were cared for and our car n Rob greeted us upon arrival and never left us! He saw us through our purchase from start to finish always making sure we were cared for and our car needs met! And they were! We left the car lot with our new car and great price that we had hoped for and we will definitely return in the future! I will absolutely look for Robb to assist us in that next car purchase! Excellent personality and care!!!!! Thank you McGrath Honda and Robb Capozziello! You made our car buying experience great!! More