McGrath Honda of St Charles

Arrogant, Disorganized and Sneaky - Otherwise OK Bought a Pilot from these people. Wanted to have Roof racks installed as it had none. So the installation and parts price was put into the total cost Bought a Pilot from these people. Wanted to have Roof racks installed as it had none. So the installation and parts price was put into the total cost of the vehicle at the time I purchased it. Came back to have the roof racks installed and they claim that there's no evidence of the purchase. After a heated discussion with their disorganized sales people they acknowledged their error. The McGrath experience is "anything for a buck." More

Awful Recently purchased a 2018 used vehicle at Mcgrath in St. Charles. I would not return. They list the prices online at a lower amount, then they charg Recently purchased a 2018 used vehicle at Mcgrath in St. Charles. I would not return. They list the prices online at a lower amount, then they charge a $895 fee per car. They claimed that every car that comes in needs work, and they just spread the cost across all the cars. It would be fine to cover some of those costs, but then they should add that cost into the advertised price. Additionally, the deal I made was to come with some additional floor mats in the price we agreed on. However, they ended up sneaking a $200 accessory charge on the total (which I didn't notice at the time). We also had to wait 2 hours to get into the finance officer. The sales consultant Bryan, was generally helpful, but the sales consultants really don't have any control over anything. I was mostly disappointed to see them sneak the $200 accessory charge on there as well as the unadvertised $895 fee. Do yourself a favor and look for a better dealer, there has to be one. More

Great dealership This is a great dealership, my sales person "Edward" was very knowledgeable and helpful. The whole sales staff worked together to close the deal. I wo This is a great dealership, my sales person "Edward" was very knowledgeable and helpful. The whole sales staff worked together to close the deal. I would definitely recommend this dealership. More

Great car great deal Max met my wife and I right upon our arrival at McGrath. He walked us through the purchase process quickly and clearly. I appreciated that he gave us Max met my wife and I right upon our arrival at McGrath. He walked us through the purchase process quickly and clearly. I appreciated that he gave us plenty of time to discuss privately before we decided to purchase. Buying a car is a pretty big decision, it was really great not to feel rushed. Thanks Max! More

No Pressure Sale I went to McGrath after having a bad experience at another dealership. Max met me outside and was very easy to work with. There was no running back an I went to McGrath after having a bad experience at another dealership. Max met me outside and was very easy to work with. There was no running back and forth to the manager to argue about price. I let Max know what my parameters were and both he and his manager respected them. I was not penalized for getting my own financing. London in finance was very nice to work with. Was able to get a reduced rate on the extended service price and he gave me the weekend to secure my financing. The manager transferred my grandchildren's car seats to the new car and Max drove my old car all the way home for me. It was a very pleasant experience. If you want a great salesperson, see Maxwell Lizotte. More

Friendly Honest service Great service, very friendly, able to get a car within my budget. Definately recommend getting a car from here if you are in need of one. Great service, very friendly, able to get a car within my budget. Definately recommend getting a car from here if you are in need of one. More

The finance team are heroes! I would never believe i could get approved! But i did! Now I'm ridin round is dis new accord like.. what up! So excited. If you want the best deal a I would never believe i could get approved! But i did! Now I'm ridin round is dis new accord like.. what up! So excited. If you want the best deal and experience go see them! Woo woo! More

I wouldnt buy anywhere else I worked with the jose's . They were super laid back and didnt pressure me or back me into a corner, i felt confident with my purchase with zero buyer I worked with the jose's . They were super laid back and didnt pressure me or back me into a corner, i felt confident with my purchase with zero buyers remorse. More

Professionalism I had a nice experience at McGrath Honda of St Charles. Maxwell Lizotte was very professional and kind. He never pressured me into buying a car. They I had a nice experience at McGrath Honda of St Charles. Maxwell Lizotte was very professional and kind. He never pressured me into buying a car. They have a lot of cars from where I could choose from. At the end I didn't end up buying a car there, since I couldn't find a perfect match for me, but I will totally consider this dealer for my next purchase. More

another good experience I've bought 3 cars at this location in the past 20 years. Always end up satisfied with my purchase. Bryan Salas and Dustin Johnson are great to work I've bought 3 cars at this location in the past 20 years. Always end up satisfied with my purchase. Bryan Salas and Dustin Johnson are great to work with. More