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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
January 14, 2020
Always have great customer service. The coffee machine is fantastic. I will recommend family and friends to purchase a vehicle from the great knowledgeable staff. fantastic. I will recommend family and friends to purchase a vehicle from the great knowledgeable staff. More
by angelramosjr13
Verified CustomerEmployees Worked With
Carlos Fuentes
January 14, 2020
Great customer service, friendly and over all great communication explaining things to us on what was done & recommendation on car! No long wait on car. communication explaining things to us on what was done & recommendation on car! No long wait on car. More
by Raul
Employees Worked With
Esteban
January 14, 2020
Steve Huber, Mike Castro,and everyone else are awesome! Saint Charles Honda team is great and have always helped me with what I need. STEVE HUBER, MIKE CASTRO, are awesome and very good at what they do. Dan Saint Charles Honda team is great and have always helped me with what I need. STEVE HUBER, MIKE CASTRO, are awesome and very good at what they do. Dan Pippel was also great! More
by beckwith30
Employees Worked With
Dan Pippel was very helpful, BRENT REEVES, JOSE BARRERA, JASON LANDGRAF, ALEXANDER PETERSEN
January 14, 2020
Service They did a great job, as always and respected my time. I look forward to the next time that I will need to be able to come in. They did a great job, as always and respected my time. I look forward to the next time that I will need to be able to come in. More
by JONATHAN.GRIPE
Employees Worked With
Carlos Fuentes
January 13, 2020
oil change/tire rotation very friendly went over pricing and what needed to be done. Offered coffee in clean waiting room. After oil change was done they went over other thing very friendly went over pricing and what needed to be done. Offered coffee in clean waiting room. After oil change was done they went over other things on the car that needed attention Didn't take longer than was quoted More
by pmcgrew
Employees Worked With
service employee
January 13, 2020
exceeded expectations Super friendly, professional and quick. I came in as a walk-in customer with a minor, somewhat urgent problem. I was given prompt attention and left Super friendly, professional and quick. I came in as a walk-in customer with a minor, somewhat urgent problem. I was given prompt attention and left feeling my business was important. More
by sgrossen
Employees Worked With
Mike Nilles
January 13, 2020
I love my car!! This is the 3rd car I've bought from I love my car!! This is the 3rd car I've bought from this dealer. I had a great experience and my car is still running fine. My salesmen, Dave Gurtl I love my car!! This is the 3rd car I've bought from this dealer. I had a great experience and my car is still running fine. My salesmen, Dave Gurtler was nice and patient with me. He took the time to listen and provide the car I was looking for. I would definitely buy from McGrath Honda again. More
by GoodieGood
Employees Worked With
DAVID GURTLER
January 13, 2020
Mike Castro made my visit perfect! After 3 horrible visits I have a renewed faith in McGrath Service Dept. Laurie and Joe Labriola West Chicago,Ill. visits I have a renewed faith in McGrath Service Dept. Laurie and Joe Labriola West Chicago,Ill. More
by LAURIELABRIOLA
Employees Worked With
Mike Castro! The Best.
January 11, 2020
Joselin was amazing! Got us the best deal. So personable & got us in/out in no time! I highly recommend her! Honda is the best! & got us in/out in no time! I highly recommend her! Honda is the best! More
by katieh
Employees Worked With
Other Employees :
JOSELIN LECHUGA, MAXWELL LIZOTTE, Tom B., ALEXANDER PETERSEN
January 11, 2020
Everyone excellent Brent worst ever hope to speak to Everyone excellent Brent worst ever hope to speak to owner of that dealership, go to maxewell Rude unprofessional cocky and useless Jocelyn was a Everyone excellent Brent worst ever hope to speak to owner of that dealership, go to maxewell Rude unprofessional cocky and useless Jocelyn was awesome & so helpful So was every finance guy More
by dr7
Employees Worked With
Other Employees :
JOSELIN LECHUGA, MAXWELL LIZOTTE, Tom B., ALEXANDER PETERSEN
