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McGrath Ford Hyundai

Hiawatha, IA

4.3
461 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

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461 Reviews of McGrath Ford Hyundai

November 02, 2021

We were very satisfied with the service we received. We had a more challenging situation that they probably don't deal with too often. They were patient, professional, and treated us with dignity and respe More

by centraliowacm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Technician
Nov 12, 2021 -

McGrath Ford Hyundai responded

Our service department is always happy to be of service! Please do not hesitate to reach out to us again when you need us. We would welcome any opportunity to help again!

November 01, 2021

Great Service Great Transportation Work done quickly and professional Joshua handled my repair Great on updates More

by susanryberg1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua, Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

How is awesome is that?! Thanks for sharing this, Susan! Josh and our team were happy to help!

Nov 12, 2021 -

susanryberg1956 responded

Thank you for your service!

October 29, 2021

Service work was started on time. Which was appreciated. Was completed in a timely manner. That being a common complaint from many people. Every one wants things done yesterday. More

by aekeller
Recommend Dealer
Yes
Employees Worked With
Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

Thank you for this! Your comments are very much appreciated, just like your business. We look forward to helping again when you need us!

October 29, 2021

Very professional & courteous & timely. Communication was very good. Thank you for washing my vehicle also. More

by Billboard Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

Thank you for the great review! We are happy to have you as a customer!

October 28, 2021

Very satisfied with the service I had here. I was greated the second I walked in the door and josh was very helpful with everything. More

by Stackhouse316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh stackhouse, Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

Thank you for sharing this!

October 28, 2021

Completely dissatisfied . They said they will give the car Saturday but that did not happen. It’s an old truck with suspension all rusted out I asked to check that they said everything is okay. The dealer More

by vibithavarghese
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Admin User
Oct 28, 2021 -

McGrath Ford Hyundai responded

We take our Customers feedback very seriously and would like to learn more about your experience. If you could provide us with your contact info so we can look into this further it would be much appreciated, or if you would prefer you can reach our Service Manager Preston Valdez here at 319-366-4000 or at preston.valdez@mcgrathauto.com. We appreciate any further feedback we can get on this.

October 27, 2021

It took 3 hours for a scheduled maintenance appointment. They warned me it would be long but I didn’t expect it to take that long. Then I had to return later because they messed up some gauges that I cou More

by thompsonphilip208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

Your business with us is important. Thanks for taking a moment to let us know how your recent experience went. We welcome all customer feedback as we are always trying to improve. We have shared your comments with our team and we'll be reaching out to you.

October 22, 2021

Such a great experience! Wonderful communication between us and the service advisor throughout the work More

by Jessie Owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

That is so kind of you to share, Jessie! Thanks for taking the time to leave us a review. We appreciate your business! 😊

October 21, 2021

I just purchased my first car, a Hyundai Kona 2022, and my experience could not be better! Andrew made the experience the smoothest as possible finding the car of my dreams at a great price! I am still enj More

by Natanyferreira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Oberfrank
Nov 12, 2021 -

McGrath Ford Hyundai responded

Thanks Natany! So glad you enjoyed your time working with us and Andrew, Enjoy the Kona!

October 20, 2021

A very professional service department. The staff treats customers well and communicates throughout the day as to how the service is progressing. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Oct 21, 2021 -

McGrath Ford Hyundai responded

Thanks John, we appreciate your Review! We strive for the best and are glad to hear that you had such a good experience with us.

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