McGrath Ford Hyundai
Hiawatha, IA
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462 Reviews of McGrath Ford Hyundai
Noah did a great job working out a deal for explaining all the reasons to but. He did great job describing or new Hyundai Santa fe He couldn't have done better explaining things to us. Noah was very r all the reasons to but. He did great job describing or new Hyundai Santa fe He couldn't have done better explaining things to us. Noah was very respectful to us More
Beware, McGrath new car sales is not looking for the best financing for you. It seems like they have ulterior motives. We suspected McGrath was up to something when the Hyundai salesman asked us ‘what kind financing for you. It seems like they have ulterior motives. We suspected McGrath was up to something when the Hyundai salesman asked us ‘what kind of payment are you looking for?’ I answered that I’m looking for the best interest rate/finance deal and the payment will be what it will be after that. Everyone we talked to at McGrath kept coming back to that question, ‘what kind of payment do you want?’ We’ve bought several new cars in our lives as well investing in real estate and understand very well how financing works. Every new car we’ve purchased was always financed through the manufacturer because, at least in our case, they always had the better deal. We assumed that would be the case with Hyundai too, but McGrath lied to us by saying they weren’t offering any deals and McGrath’s favorite lender, Green State Bank, was the best. Again, we’ve never experienced a situation where the car manufacturer wasn’t offering the better finance deal. We questioned McGrath on this and they confirmed Hyundai didn’t have a better rate, Green State did so, we agreed to finance with Green State Bank. The next day, we went on Hyundai’s website and sure enough they were offering a considerably better finance deal on new cars just as we suspected. We contacted McGrath and asked why did they lied to us. The finance person we worked with the night before said she wasn’t aware of Hyundai having any finance deals. This seemed to us to be another lie. I’ve never heard of a dealership who wasn’t fully in tune with their manufacturer’s finance packages. To hear a dealership, especially one as big as McGrath claim they were unaware of Hyundai’s financing was simply unbelievable. We insisted on them changing the financing from Green State to the Hyundai package immediately, which they did. The other issue we had is that they are very pushy trying to get you to buy the extended warranty. The way they present it is very misleading – almost like you don’t have a choice to turn it down. After we turned it down, she continued to push it. I finally had to firmly tell her that we weren’t interested and to move on. She later came back and tried to sell it to us a third time. Buyer beware. Make sure you do your homework before buying from McGrath and don’t let them strong arm you into something that doesn’t sound right to you. Like the extended warranty, the way they present the information, I can see how easy it would be for those who don’t have much experience dealing with salesman, to ‘fall for it’. More
Great place to get a new car. Very good to work with. My sales consultant Ryan Gillam was the best. Very courteous and explained everything so I understood exactly what choices I Very good to work with. My sales consultant Ryan Gillam was the best. Very courteous and explained everything so I understood exactly what choices I had. I recommend McGrath to anyone looking for a great experience when buying a car. 2nd car I’ve purchased from them. More
Just ordered a new Hyundai hybrid through this dealership. From the start of my car search to placing this order, Jade was always available to answer my questions, show me vehicles, and set up tes dealership. From the start of my car search to placing this order, Jade was always available to answer my questions, show me vehicles, and set up test drives. I never felt rushed or pressured into looking at vehicles I wasn't interested in. This was by far the best car-buying experience I've had and I really appreciate all her patience and hard work as I made my decision on a new car. More
James Pearson worked with my mom for a few days to make sure she got the van she not only needed but wanted with all the features she wanted as well. He was not only super helpful he was very compassionate sure she got the van she not only needed but wanted with all the features she wanted as well. He was not only super helpful he was very compassionate and understanding. This was her fist big purchase on her own and was very stressful. James you went above and beyond and we can't thank you enough! More
Recently had some routine maintenance done on my 2019 Ford Ranger. During the visit I had a question for my service advisor which he could not answer. Preston Valdez took the time to call me and follow Ford Ranger. During the visit I had a question for my service advisor which he could not answer. Preston Valdez took the time to call me and follow up on the situation. Great customer service!!! More
I just wanted to thank Alex and Susan for a wonderful truck buying experience. Alex was very nice and worked with the information I gave him and got me into a truck I was looking for. Susan did a very go truck buying experience. Alex was very nice and worked with the information I gave him and got me into a truck I was looking for. Susan did a very good job at explaining the paperwork as we went trough it. I couldn’t ask for better service. Thank you for a great shopping experience. Larry D Locke More
Joshua was very friendly and responded promptly to my communications, taking the time to answer specific questions I had. Was a little disappointed with the amount of time the work took, and that they i communications, taking the time to answer specific questions I had. Was a little disappointed with the amount of time the work took, and that they initially told me they were unable to locate anything in my tire. They did find the nail after I insisted they continue searching. More