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McGrath Ford Hyundai

Hiawatha, IA

4.2
465 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

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465 Reviews of McGrath Ford Hyundai

January 02, 2020

A big thanks to Brianna for the getting working with the warranty department. She went over and above to get that done. And special thanks to Phyllis for the rides back and forth. More

by Curt
Recommend Dealer
Yes
Employees Worked With
Brianna in service
Jan 03, 2020 -

McGrath Ford Hyundai responded

And thanks to YOU for the chance to assist you with your vehicle! We really appreciate you choosing us for your service needs and are only a call away if you ever need anything.

December 31, 2019

Great experience. I highly recommend, everybody was professional and was very supportive. 5 star experience from the sales team to the higher boss. Wesley Gaiser is the go to guy for show More

by Bbpaye
Recommend Dealer
Yes
Employees Worked With
Wesley Gaiser
Dec 31, 2019 -

McGrath Ford Hyundai responded

Thank you so much for the chance to help out with your new car and for this great feedback, Joseph!

December 30, 2019

Top Notch I called in for a service appointment on a Monday, they set the appointment up for Tuesday and had the truck ready for me just a few hours later. V More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Lynn
Dec 30, 2019 -

McGrath Ford Hyundai responded

Thanks for taking the time to let us know how we did, Mark! We really appreciate this great feedback and are always happy to help!

December 30, 2019

Great experience McGrath had the vehicle I was looking for and Quincy Niles was a great salesman. I felt like he took my concerns seriously and did everything he could More

by mnilesdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quincy Niles
Dec 30, 2019 -

McGrath Ford Hyundai responded

This is fantastic to hear, thank you so much! We'll let Quincy know how much you appreciated the help and we hope you enjoy your new Ford.

December 30, 2019

Great Service Department ! I was in for several recalls. They were able to get me on the schedule that week. The shuttle was able to take me back to work in a timely manner an More

by sse admin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett & Jamie
Dec 31, 2019 -

McGrath Ford Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your recent experience! Hearing from you is the one way we can be sure we're achieving the service we strive for. Let us know if we can assist you again!

December 28, 2019

Oil change with appointment took 3 hoiurs. Then they scared me with a possible coolant leak having me come back. Again a 3 hour wait with an appointment. Then they find noyhing and try to charge me $110 More

by threedtmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Korey
Dec 30, 2019 -

McGrath Ford Hyundai responded

David, we appreciate you letting us know about this and we will be looking into it. We take all feedback seriously and if you have anything else you would like to add, please feel free to reach out. John Vasquez, General Manager | jvasquez@mcgrathauto.com | 319-366-4000

December 27, 2019

Time for an oil change. The service department is always top notch and they are friendly. They are always ready to answer any questions I may have and give me a price for tha More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Jones
Dec 27, 2019 -

McGrath Ford Hyundai responded

This is so great to hear, Russ. Thank you so much for your business with our service department, we look forward to seeing you again in the future!

December 25, 2019

2011/F-150/Headlight bulb replacement Went to the dealership with the hopes of having the "Driverside" headlight low beam bulb replaced. Also hoping that it could be done that afternoon & More

by CRJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana on 1st ave
Dec 26, 2019 -

McGrath Ford Hyundai responded

Thank you for taking the time to let us know about your great recent experience with our service department! We're sorry to hear about the repeat messages, it appears there was an error that caused that text to duplicate. We agree and didn't mean to blow up your phone!

December 22, 2019

Called McGrath Ford parts department looking for a replacement interior door handle. Got a quote for the part only $93. Labor was $275. After looking around online, found the exact part for $18.38. More

by Curt dolphin
Recommend Dealer
No
Employees Worked With
Wes McMain
Dec 23, 2019 -

McGrath Ford Hyundai responded

Curt, we would like to hear more about your experience with our parts department. This absolutely isn't an experience we want our customers to leave with. Whenever you get the chance, please don't hesitate to reach out. John Vasquez, General Manager | jvasquez@mcgrathauto.com | 319-366-4000

December 19, 2019

Great salesman Jacob Webber. Service people super also I am very satisfied with this dealership so far. Hope this continues. Every time I have come in to ask questions Rob and another employee I can't rem More

by hcgarwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Driver Rob and the other guy was very good.
Dec 19, 2019 -

McGrath Ford Hyundai responded

Thank you, Hal! We really appreciate your business and are so happy to hear that you've continually received the excellent service we strive for. Let us know if we can assist you again!

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