
McGrath Ford Hyundai
Hiawatha, IA
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465 Reviews of McGrath Ford Hyundai
A big thanks to Brianna for the getting working with the warranty department. She went over and above to get that done. And special thanks to Phyllis for the rides back and forth. warranty department. She went over and above to get that done. And special thanks to Phyllis for the rides back and forth. More
Great experience. I highly recommend, everybody was professional and was very supportive. 5 star experience from the sales team to the higher boss. Wesley Gaiser is the go to guy for show professional and was very supportive. 5 star experience from the sales team to the higher boss. Wesley Gaiser is the go to guy for show More
Top Notch I called in for a service appointment on a Monday, they set the appointment up for Tuesday and had the truck ready for me just a few hours later. V I called in for a service appointment on a Monday, they set the appointment up for Tuesday and had the truck ready for me just a few hours later. Very good service. Friendly as well. They kept me up to speed via email and text on the progress of the service. More
Great experience McGrath had the vehicle I was looking for and Quincy Niles was a great salesman. I felt like he took my concerns seriously and did everything he could McGrath had the vehicle I was looking for and Quincy Niles was a great salesman. I felt like he took my concerns seriously and did everything he could to get me the best deal possible. I will ask for him again when I am in the market for another vehicle. More
Great Service Department ! I was in for several recalls. They were able to get me on the schedule that week. The shuttle was able to take me back to work in a timely manner an ! I was in for several recalls. They were able to get me on the schedule that week. The shuttle was able to take me back to work in a timely manner and then pick me up when the work was completed. Highly recommended! More
Oil change with appointment took 3 hoiurs. Then they scared me with a possible coolant leak having me come back. Again a 3 hour wait with an appointment. Then they find noyhing and try to charge me $110 scared me with a possible coolant leak having me come back. Again a 3 hour wait with an appointment. Then they find noyhing and try to charge me $110 when it was their suggestion to find nothing. Service Manager waived it. Glad they are moving outside the city limits so I can easier make a choice for a quality Ford rep. More
Time for an oil change. The service department is always top notch and they are friendly. They are always ready to answer any questions I may have and give me a price for tha The service department is always top notch and they are friendly. They are always ready to answer any questions I may have and give me a price for that service. More
2011/F-150/Headlight bulb replacement Went to the dealership with the hopes of having the "Driverside" headlight low beam bulb replaced. Also hoping that it could be done that afternoon & Went to the dealership with the hopes of having the "Driverside" headlight low beam bulb replaced. Also hoping that it could be done that afternoon & not have to make an appointment for another day. Once I was told that they could do it that pm @ a cost of less than $100 & in about 1 hrs time, I decided to give them a green-light. It was done for a cost of $73 & took less than 1/2 hr. Pleasantly surprised by the experience! However, I was not pleased with 6 of the same texted messages sent after wards! Once is enough. More
Called McGrath Ford parts department looking for a replacement interior door handle. Got a quote for the part only $93. Labor was $275. After looking around online, found the exact part for $18.38. replacement interior door handle. Got a quote for the part only $93. Labor was $275. After looking around online, found the exact part for $18.38. Called McGrath back about the price difference. He said it must be the extra delivery cost. I told him I like to keep my money local, can you match the exact price. NO. Called a dealership in IA City. They matched the exact price and only charge $155 for labor. I learned my lesson not to deal with McGrath for any services. More
Great salesman Jacob Webber. Service people super also I am very satisfied with this dealership so far. Hope this continues. Every time I have come in to ask questions Rob and another employee I can't rem I am very satisfied with this dealership so far. Hope this continues. Every time I have come in to ask questions Rob and another employee I can't remember his name have been very good to help me. I appreciate all the great people you have working at McGrath More