McGrath Ford Hyundai

Friendly and Professional I was happy with my experience with McGrath Ford. I had a few recalls and some maintenance on my Ford Fusion to be taken care of and they did it in a I was happy with my experience with McGrath Ford. I had a few recalls and some maintenance on my Ford Fusion to be taken care of and they did it in a timely and professional manner. More

Efficient and Courteous The service here was excellent! I was greeted right away and the options for service were explained thoroughly. I left feeling confident in the work. The service here was excellent! I was greeted right away and the options for service were explained thoroughly. I left feeling confident in the work. More

Great to work with Frank Varner at McGrath Genesis of Cedar Rapids was a great person to work with when leasing a new G80. Frank was conscientious and enthusiastic in h Frank Varner at McGrath Genesis of Cedar Rapids was a great person to work with when leasing a new G80. Frank was conscientious and enthusiastic in helping me get a deal that I was satisfied with. This is my second time dealing with Frank, and I am sure to work with him again in the future. More

Good service experience Brett saw my problem through with my sync 3 system on my 1917 F150. The quality of repair and the time frame was good. Brett made several calls on my Brett saw my problem through with my sync 3 system on my 1917 F150. The quality of repair and the time frame was good. Brett made several calls on my behalf to the Ford company. More

Courteous and professional Service at McGrath is always courteous and professional. They do a great job servicing all my vehicles. Their shuttle drivers are always enjoyable to Service at McGrath is always courteous and professional. They do a great job servicing all my vehicles. Their shuttle drivers are always enjoyable to talk to when they drop me off. More

Vehicle Service I went in to schedule an appointment and was told they could do the service the next day and the service would take about an hour. Upon arrival for my I went in to schedule an appointment and was told they could do the service the next day and the service would take about an hour. Upon arrival for my appointment the Service Advisor I was supposed to be working with was busy with another customer, so Brett helped check in. I was presented with 3 service estimates one of which was around $900 and would have taken a whole day. Since I wasn’t expecting this I ended up taking the cheapest service for a little over $100. It would have been nice to have been shown these estimates ahead of time so I could have planned for it better. I will be needing a 30,000 mile service soon and I will defiantly be shopping around for the best price. While I waited Brett followed up with me a couple of times. I did finally had to go and ask if my car was ready because I had an appointment I needed to leave for. More

I was taken in right away. Always have had a good service experience. The employees were all friendly and made me feel welcome. Drinks were available and good fruit and cof Always have had a good service experience. The employees were all friendly and made me feel welcome. Drinks were available and good fruit and coffee was offerred. More

The best service experience Taking my vehicle here for service was so incredibly easy. Brandon, my service contact was very friendly and efficient. I loved being able to text wit Taking my vehicle here for service was so incredibly easy. Brandon, my service contact was very friendly and efficient. I loved being able to text with him about where we were in the process as well. For me, this is the preferred way to communicate. Simple, fast, efficient. Great service! More

Great Service! Everybody at McGrath Ford was great to work with, friendly, responsive and the shuttle service was a big help too! I would highly recommend this plac Everybody at McGrath Ford was great to work with, friendly, responsive and the shuttle service was a big help too! I would highly recommend this place to anyone looking for a better experience than what they are getting today. More

They made my wife wait an hour and 1/2 to be picked up from the mall, after our replacement key had been made. When they finally brought her back to the dealership, the key they made didnt work, and t from the mall, after our replacement key had been made. When they finally brought her back to the dealership, the key they made didnt work, and they couldn't make it work. After another hour of them working on the key, my wife had to leave, taking the damaged key with her. My wife was upset because they should have tried the key, while she was waiting to be picked up at the mall. We returned the next day and they agreed to give us our money back, in return for the faulty key. The service manager didnt return her calls and didnt come out to talk to us about her experience the day before. We are long time Ford owners and are very disappointed with the new owners of this dealership. More