354 Reviews of McGrath City Hyundai - Service Center
Always courteous with prompt service. Never had any issues dropping off or picking up our car. Service has always provided timely repairs especially when we have had other appointments. Awesome people. issues dropping off or picking up our car. Service has always provided timely repairs especially when we have had other appointments. Awesome people. More
The visit was for an oil change only. It took 30 minutes before I was met by an advisor to check me in for the service. After approximately 1 1/2 hours I was able to leave. However, I was not provided wit before I was met by an advisor to check me in for the service. After approximately 1 1/2 hours I was able to leave. However, I was not provided with written information detailing the results of the (multi-point) inspection, even after the advisor told me that services was needed for my vehicle. I noticed that the service at this dealership has been lacking during my last few visits. It is time for me to move on to another Hyundai dealer for my service needs. More
Nice people (under staff) but the service wait takes forever. Plus I did not receive an evaluation report like I do at other dealers. Initially I was told a 3 hour wait but I couldn't understand why i forever. Plus I did not receive an evaluation report like I do at other dealers. Initially I was told a 3 hour wait but I couldn't understand why if I had an appointment, luckily it was slightly quicker. More
They identified why my check engine light was on and quickly fixed it. Christine, the service writer, kept me informed each step of the way, including sending a photo of the problem in order to get my quickly fixed it. Christine, the service writer, kept me informed each step of the way, including sending a photo of the problem in order to get my permission to proceed. More
Went in to have an oil leak addressed (they performed my last oil change so I went back). The Yauncey Cora greeted me shortly after I arrived and was very personable. Even though I did not have an appointme last oil change so I went back). The Yauncey Cora greeted me shortly after I arrived and was very personable. Even though I did not have an appointment, he was able to fit me in but warned me of a possible 2 hour wait. He kept me in the loop when the car was next in line and what the cause of the leak was. After the car was washed, I headed out. After driving the car to work and back, there was a strong smell of burnt oil. Checked the dipstick and the tech overfilled the oil by a considerable amount. Called up the service department and was advised to come in and speak with Eddie Vellega. Eddie got my car in and out quickly and apologized for the overfilled oil. Drove home and out of curiosity, popped the hood to find the dipstick installed backward (which does not allow it to fully seat in the tube), and the oil was STILL overfilled! It's a shame as this place is super close to where I live and the service writers and management are great, but I don't see myself going back for fear this same tech touches my car. I'll deal with getting the excess oil out somewhere else. More
PROFESSIONAL! TRUSTWORTHY! Just simply AWESOME 👏❤️…. LOOKING TO BUY MY NEXT CAR ALREADY. Great place to purchase your next vehicle 🚗 LOOKING TO BUY MY NEXT CAR ALREADY. Great place to purchase your next vehicle 🚗 More
Eddy was my service advisor and he was the best! Great customer service. I’ve been to several locations and this was the best experience I’ve had. I will be coming here from now and on. Thank you again Ed customer service. I’ve been to several locations and this was the best experience I’ve had. I will be coming here from now and on. Thank you again Eddy! More
My car was fixed sooner than was promised. We were happy about that! Just wish repairs weren't so costly!! But very pleased with the service!! about that! Just wish repairs weren't so costly!! But very pleased with the service!! More
McGraph is extremely generous and receptive to your needs - they work hard to accommodate you too - they work hard to accommodate you too More