McGrath City Hyundai - Service Center

Friendly, the car was taken care and on time, I Had to make an appointment for that. make an appointment for that. More

Christine got me in and out in less time that expected or promised. She is great! promised. She is great! More

Thank you Rome for a great service- multi inspection. He called me back and explained everything. He called me back and explained everything. More

Great customer service in the Service Department. Christina Tonel was awesome she kept me informed on everything that was going on with my car service by text and in person. Great Customer Service Christina Tonel was awesome she kept me informed on everything that was going on with my car service by text and in person. Great Customer Service More

Great service, Christine was very helpful on the repair process although they get very busy. process although they get very busy. More

Horrible service went in for oil change @ 10:25 left at 1: 50 WHY???? I was told it would be 2 hours ( also to long for a simple oil change) but o.k. I'm here now, BUT over 3 hours...TO MANY CUSTOMERS IN 1: 50 WHY???? I was told it would be 2 hours ( also to long for a simple oil change) but o.k. I'm here now, BUT over 3 hours...TO MANY CUSTOMERS IN WAITING AREA, not able to do SOCIAL DISTANCE, 2nd waiting areea FREEZING COLD, if you don't go out to check on your car no one is communicating with you on the status or how much longer it will take...WISH I COULD RATE ZERO 1 STAR IS TO GOOD. More

Helpful and responsive. They handled my inquires and provided the service I requested in a timely fashion They were busy but I wouldn’t expect it any other way. Just show They handled my inquires and provided the service I requested in a timely fashion They were busy but I wouldn’t expect it any other way. Just shows that it’s a trusted, reliable source for service. More

Christine is extremely knowledgeable when asked specific questions about my Hyundai Sonata. Always friendly and never rushed. Highly recommend her service! 5 Stars questions about my Hyundai Sonata. Always friendly and never rushed. Highly recommend her service! 5 Stars More

I took my SUV in for a 60,000 mile service maintenance. I had 7:15am appointment, that was suppose to be approximately 2hrs. I expe cted it to be around 3hrs. Instead it took over 5hrs. In October 2021 I was had 7:15am appointment, that was suppose to be approximately 2hrs. I expe cted it to be around 3hrs. Instead it took over 5hrs. In October 2021 I was told the sevice would be $200+. After I signed in I was told it would be $500 without tax. I get in my car to drive home and had to immediately turn around and go back to the dealership because my check engine light was on and my car was missing like it was going to cut off. The service guy took my car back to the tech and came back and told me that this was normal. The fluids they use has to work it's way through the system. By the time I get home (1hr), all should be right. Well the problem existed all the way home and 2hrs later. I drove my SUV to the dealership in perfect condition, for them only to return it to me in bad condition. The whole day at McGrath Hyundai was the worst I have ever experienced as a vehicle. I'm prepared to take whatever steps necessary to make sure my vehicle is put back into perfect condition, as it was before they serviced it. After today, I will never purchase another Hyundai vehicle. Their quality of service continues to deteriorate. More