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McGrath City Hyundai

Chicago, IL

4.0
2,493 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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6750 West Grand Avenue

Chicago, IL

60707

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Showing 2,493 reviews

October 18, 2023

Buenas tardes Muchas gracias Sr. Robert Gil Jr. excelente atención. Gracias por ayudarnos a escoger y decidirnos. Sus consejos fueron claves para tomar la decisión final. Agradecida More

by vasquez_59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

McGrath City Hyundai responded

Agradecemos mucho sus amables palabras. Estamos encantados de que haya tenido una excelente atención por parte del Sr. Robert Gil Jr. en McGrath City Hyundai. Nos alegra saber que sus consejos fueron clave para tomar su decisión final. Estamos a su disposición para cualquier cosa que necesite en el futuro. ¡Gracias por confiar en nosotros!

October 17, 2023

When I step on to McGrath Honda and my very Professional sale angel Marcus Lozano make big difference in my buying car experience beginning and till ending he was very passionate very nice very professional More

by Yasar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Lozano
Oct 18, 2023 -

McGrath City Hyundai responded

Yasar, our team is delighted to hear about your wonderful five star experience with our team and services! Especially when working directly with Marcus, he's the absolute best! As well as the rest of our amazing team members! The McGrath City Hyundai family looks forward to your next visit with us soon!

October 11, 2023

Robert was very helpful and very professional. I needed a car for my daughter in college in Northern Wisconsin. Robert worked very hard to get me the best deal possible. Thank you, Robert for a ve More

by medic72
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jovais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

McGrath City Hyundai responded

Hello, We're delighted to hear about your positive experience with Robert at McGrath City Hyundai. We understand the importance of a reliable car, especially for a college student, and we're glad he could assist you in finding the best deal. If you ever need further assistance or have any questions in the future, please feel free to reach out. Safe travels to your daughter! Best regards, Your McGrath City Hyundai Team

October 02, 2023

Terrible, I spoke to them 5 times over the phone for a car on the lot and when I got there the car had transmission problem and was unable to drive. I came from an hour away! They could have told me thi More

by jaynel23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nikki Di Lollo, Sandra Martinez
Oct 03, 2023 -

McGrath City Hyundai responded

We apologize for the inconvenience and the lack of communication regarding the car's condition. Your experience is not reflective of the level of service we aim to provide. We understand your frustration and will address this issue with our team to ensure better communication and transparency in the future. Thank you for bringing this to our attention, and we appreciate your feedback. If you have any further concerns or questions, please don't hesitate to reach out to Dana Grande, Client Relations Manager at dgrande@mcgrathcity.com.

September 23, 2023

Brought car in for service. ..said it would take 2days. Not done at end of 2days. Pucked up car a.m. 3d day. Car was dirty and someone took it on a 40 mile joy ride. The air was More

by niez1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Vellega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

McGrath City Hyundai responded

Hello valued customer, our team is extremely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! We would love to get to the bottom of this. Our team deeply cares about every detail, big or small. Please reach out to Dana Grade to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Hyundai looks forward to hearing from you soon!

September 07, 2023

We had a great experience at this dealership buying a car for my daughter. Very helpful in every way. We will be back for our next car! More

by Janex51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

McGrath City Hyundai responded

Hello Valued Customer, Thank you so much for sharing your positive experience with us! We're delighted to hear that you had a great car-buying experience, and we appreciate your kind words. We look forward to serving you again in the future when it's time for your next car purchase. If you ever have any questions or need assistance, please don't hesitate to reach out. Safe travels, Your Team at McGrath City Hyundai

August 28, 2023

Great service. Had a check engine light, and I didn't have an appointment yet they got me in and all is well. I highly recommend McGrath! More

by Michael R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Tonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Vellega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

McGrath City Hyundai responded

Michael, your five star rating means the world! We're delighted to hear about your five star experience during your last visit with our team and services! McGrath City Hyundai looks forward to serving you for years to come!

August 14, 2023

Jack the service rep was such a jerk. Lied about doing diagnostics/drive test (can tell from no change in mileage). Left with new scratches/damage to my doors--must have flung the doors o More

by hyundai owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Tonelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Vellega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
Aug 15, 2023 -

McGrath City Hyundai responded

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Aug 16, 2023 -

McGrath City Hyundai responded

Paul, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! We would love to get to the bottom of this. Our team deeply cares about every detail, big or small. Please reach out to Dana Grade to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Hyundai looks forward to hearing from you soon!

August 14, 2023

Do not bring your car here, unless you want more problems. I have never experienced treatment or lack there of at any company before. Let alone someone who has your vehicle and mode of transportatio More

by Sammatt2910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Tonelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Vellega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rome and Tim
Aug 15, 2023 -

McGrath City Hyundai responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 02, 2023

Never dealt with such a nightmare from a dealer in my life. The stress this place has put on me on the last 3 weeks has been unreal! So unprofessional and careless people More

by Creature1561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Tonelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Di Lollo, Sandra Martinez
Aug 02, 2023 -

McGrath City Hyundai responded

Hello valued customer, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! We would love to get to the bottom of this. Our team deeply cares about every detail, big or small. Please reach out to Dana Grade to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Hyundai looks forward to hearing from you soon!