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McGrath City Hyundai
Chicago, IL
2,494 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,494 reviews
August 22, 2021
The service representatives are good, polite and decently attentive. The process is pain free, and the waiting room is comfortable and very well air conditioned. The only waiting room complaints, only on attentive. The process is pain free, and the waiting room is comfortable and very well air conditioned. The only waiting room complaints, only one of the three televisions worked, and the picture was compressed uncomfortably, which had some of the costumers in waiting vocally annoyed. And, there was no enforcement of mask wearing, and minor social distancing, which is potentially dangerous. Otherwise, all went well… except for the wait. Anything other than a oil change will keep you there for a while, bring a good book or a smart phone with plenty of readied games, cause you will need a comforting diversion. Four stars out of five, mainly for the above mentioned unusualness. The personal were great. More
by oreoryn
August 21, 2021
The service techs were efficient yet human in their interactions with me. Thoughtful and considerate! interactions with me. Thoughtful and considerate! More
by Iguanafoto
August 16, 2021
Service Department: Team is professional and Service Department: Team is professional and friendly. Team provides a thorough explanation of work needed and provided. Timely completion of Service Department: Team is professional and friendly. Team provides a thorough explanation of work needed and provided. Timely completion of service. Thank you so much! More
by Satisfied Customer
Employees Worked With
August 16, 2021
The dealership is a bit far from where I live in the city, but the sevice was excellent. Sorry make it 5 stars for service. city, but the sevice was excellent. Sorry make it 5 stars for service. More
by kb646g
Employees Worked With
August 14, 2021
Pleasant professional and courtesy!Ed is always Pleasant professional and courtesy! Ed is always fantastic! He was working too hard this morning! He was the only person in his area with many custom Pleasant professional and courtesy! Ed is always fantastic! He was working too hard this morning! He was the only person in his area with many customers waiting! Not fair More
by kimmona
Employees Worked With
August 14, 2021
Went to see The new Santa Fe and Robert Gil was great, he showed us about the car , not one of those pushy salespeople, he was very patient and kind, I will recommend him to all my friends and family showed us about the car , not one of those pushy salespeople, he was very patient and kind, I will recommend him to all my friends and family More
by bvega7070
Employees Worked With
August 13, 2021
Great service!! Eddie Vellaga is the best. Squeezed me in and the problem was taken care of. Would never take the car anywhere else. and the problem was taken care of. Would never take the car anywhere else. More
by RJL
Employees Worked With
August 12, 2021
Great service and respect given to loyal costumers! Something as stressful as buying a new car felt easy and my concerns/questions were always answered. Something as stressful as buying a new car felt easy and my concerns/questions were always answered. More
by Julie
August 12, 2021
extremely helpful and very professional. very pleasant experience unlike others I've had. excellent service and I would recommend this guy to everyone buying cars experience unlike others I've had. excellent service and I would recommend this guy to everyone buying cars More
by Aaron City
Employees Worked With
