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McGrath City Hyundai
Chicago, IL
2,494 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,494 reviews
November 23, 2021
Robert was a great help with the entire process, I feel like he really took care of me! like he really took care of me! More
by Perxmxs7
Employees Worked With
November 22, 2021
The visit was for an oil change only. It took 30 minutes before I was met by an advisor to check me in for the service. After approximately 1 1/2 hours I was able to leave. However, I was not provided wit before I was met by an advisor to check me in for the service. After approximately 1 1/2 hours I was able to leave. However, I was not provided with written information detailing the results of the (multi-point) inspection, even after the advisor told me that services was needed for my vehicle. I noticed that the service at this dealership has been lacking during my last few visits. It is time for me to move on to another Hyundai dealer for my service needs. More
by dennaplofton
Employees Worked With
Name unknown
November 21, 2021
Nice people (under staff) but the service wait takes forever. Plus I did not receive an evaluation report like I do at other dealers. Initially I was told a 3 hour wait but I couldn't understand why i forever. Plus I did not receive an evaluation report like I do at other dealers. Initially I was told a 3 hour wait but I couldn't understand why if I had an appointment, luckily it was slightly quicker. More
by Osy
November 19, 2021
Great experience working with Robert Gil Jr he took great care of me and listened to my needs and did not try to pressure me into anything. Made my car buying experience a great one I will definitely refer h care of me and listened to my needs and did not try to pressure me into anything. Made my car buying experience a great one I will definitely refer him and will be back in future for any new purchases. More
by Xramos49
Employees Worked With
November 18, 2021
Rober fu una persona muy amable y me ayudo a tener confianza de comprar mi carro confianza de comprar mi carro More
by alexis0929.cb
Employees Worked With
November 16, 2021
I would highly recommend robert Gil. He’s very professional and got me approved for what I wanted professional and got me approved for what I wanted More
by Elijahw23
Employees Worked With
November 16, 2021
They identified why my check engine light was on and quickly fixed it. Christine, the service writer, kept me informed each step of the way, including sending a photo of the problem in order to get my quickly fixed it. Christine, the service writer, kept me informed each step of the way, including sending a photo of the problem in order to get my permission to proceed. More
by Bob in Chicago
Employees Worked With
November 11, 2021
Robert Gil Jr was an amazing help! He helped us search for the perfect match for our family car. for the perfect match for our family car. More
by Valeria
Employees Worked With
November 10, 2021
Went in to have an oil leak addressed (they performed my last oil change so I went back). The Yauncey Cora greeted me shortly after I arrived and was very personable. Even though I did not have an appointme last oil change so I went back). The Yauncey Cora greeted me shortly after I arrived and was very personable. Even though I did not have an appointment, he was able to fit me in but warned me of a possible 2 hour wait. He kept me in the loop when the car was next in line and what the cause of the leak was. After the car was washed, I headed out. After driving the car to work and back, there was a strong smell of burnt oil. Checked the dipstick and the tech overfilled the oil by a considerable amount. Called up the service department and was advised to come in and speak with Eddie Vellega. Eddie got my car in and out quickly and apologized for the overfilled oil. Drove home and out of curiosity, popped the hood to find the dipstick installed backward (which does not allow it to fully seat in the tube), and the oil was STILL overfilled! It's a shame as this place is super close to where I live and the service writers and management are great, but I don't see myself going back for fear this same tech touches my car. I'll deal with getting the excess oil out somewhere else. More
by Educated_Consumer
Employees Worked With
Other Employees :
Yauncey Cora (Service Writer) - Awesome! Jesus Pinto Jr (Tech) - Horrible
