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McGrath City Hyundai
Chicago, IL
2,494 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,494 reviews
December 28, 2021
Dealership was helpful for finding me a car my saleman was very helpful and his name is robert was very helpful and his name is robert More
by Flaandra43@gmail.com
Employees Worked With
December 25, 2021
Christine was not helpful at all she was very rude and uncaring. She gave me a hard time about my recall and tried to get me to pay for an manufacture mistake. I never want to deal with her ever again. uncaring. She gave me a hard time about my recall and tried to get me to pay for an manufacture mistake. I never want to deal with her ever again. More
by montgomerymonica66
December 24, 2021
Had a really great experience buying a car and Robert was really helpful. Robert helped us with any concerns and made the experience very easy. really helpful. Robert helped us with any concerns and made the experience very easy. More
by Arthur
Employees Worked With
December 23, 2021
Robert gill excellent great service very impressed great experience very hopeful great person great place experience very hopeful great person great place More
by Estela Vera.vera52
December 23, 2021
Robert provided excellent service and helped me through the process with getting my first leased vehicle. Many thanks! the process with getting my first leased vehicle. Many thanks! More
by Sebstol
Employees Worked With
December 21, 2021
The service the Robert provide was excellent We are very The service the Robert provide was excellent We are very thankful for his help five starts The service the Robert provide was excellent We are very thankful for his help five starts More
by Jzacarias69z
Employees Worked With
December 17, 2021
Horrible service, 2nd time. Will never go back to this dealership. I made an appointment for routine service oil change for 11am. I was there at 11, pulled the car in and was quoted about 2 hours to do dealership. I made an appointment for routine service oil change for 11am. I was there at 11, pulled the car in and was quoted about 2 hours to do the service (they quoted me the same time on the phone) I checked in at 1:30 to see the progress as they had not started service and I could see my car sitting there and was assured I was next in line and that 35ish minutes tops to complete. At 2 oclock they had not even started the car and I had to leave. The service advisor Megan apologized and said they were busy. They scheduled the time, not me. I don't think it's crazy to think that they would at least start the car 2 hours after the appointment time. First time I used this dealership the valet smoked in my car, second time 2 hours in their waiting room for nothing. Never again with this place. More
by Chris
Employees Worked With
Meghan Service
December 17, 2021
Very knowlgeable and easy to work with personable and professional will definitely recommend to everyone professional will definitely recommend to everyone More
by Edisonorejuela90
Employees Worked With
December 16, 2021
Great customer service. They work with the customer. I am a return buyer. Drive out today a return buyer. Drive out today More
by Nieves15
Employees Worked With
December 15, 2021
My five stars belongs to the service department only. I had two recalls on my vehicle. Christina provided me with Excellent Customer Service. She kept me posted with the status of my vehicle while it was had two recalls on my vehicle. Christina provided me with Excellent Customer Service. She kept me posted with the status of my vehicle while it was being serviced. She informed me of other issues that needed to be fixed on my vehicle as well. She really knows how to provide awesome customer service! More
by stripes.sortie.0l
