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McGrath City Hyundai

Chicago, IL

3.8
2,495 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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6750 West Grand Avenue

Chicago, IL

60707

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Showing 2,495 reviews

June 18, 2024

Worst place to purchase a car! Nobody cares afterwards. Managers & service managers don’t ever return calls. Don’t shop here. More

by Alondra_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Tonelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Vellega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Caro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Jul 09, 2024 -

McGrath City Hyundai responded

Alondra, we're extremely apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Noel Ruiz to discuss the situation further, nruiz@mcgrathcity.com. McGrath City Hyundai looks forward to hearing from you soon!

Jul 16, 2024 -

Alondra_88 responded

I’ve tried reaching out since your reply & yet to hear back from anyone.

May 14, 2024

I purchased a 2022 Kia Sorento on 2/14/24. I had a new salesman named Hunter who was very nice but not super familiar with the sales process so a manager helped him along the way. When I got t More

by Mal2017
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter
Jul 09, 2024 -

McGrath City Hyundai responded

Mal, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Noel Ruiz to discuss the situation further, nruiz@mcgrathcity.com. McGrath City Hyundai looks forward to hearing from you soon!

April 25, 2024

It took 5 days of calling about a simple question and they all said they would call me back. No one ever did! I finally went there and got an answer from Ed! The manager Miguel is useless. Very incompete More

by Zoey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Vellega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Migurl
February 20, 2024

While the young man who was initially helping me was thoughtful and kind, the rest of my experience with this dealership was awful. The pricing online is not accurate--they add fees to that price that t More

by kirktonjl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leslie Villacorta
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

I do not recommend this location. To get an oil change took 3 hours. System wax down for 45 minutes. When I went to check up on my vehicle it was already done. I had said ok to More

by mb
Recommend Dealer
No
Employees Worked With
Eddie Vellega
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, & went above & beyond to make sure I found the right car for my needs. They work hard to find the best rates More

by Rozayrg3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jovais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Lioumi
January 24, 2024

McGrath was very helpful with my concrrns and determined to get everything correct and fast More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

I never have a bad experience here. I needed my splash guard replaced ASAP before the winter storm hit us. Andrew was able to get me in quick, the morning OF the storm. I had called onl More

by jaynme1041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew M.
December 26, 2023

Overall good experience but regarding finance discuss and clear out in advance. I liked car and services committed by McGrath. More

by Tarun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jovais
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

During the vehicle purchase transaction the negotiating which was very one-sided with opaque pricing. More

by Ralph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel Caro
3.0
This rating includes all reviews, with more weight given to recent reviews.