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McGrath City Hyundai
Chicago, IL
2,492 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,492 reviews
February 20, 2024
While the young man who was initially helping me was thoughtful and kind, the rest of my experience with this dealership was awful. The pricing online is not accurate--they add fees to that price that t thoughtful and kind, the rest of my experience with this dealership was awful. The pricing online is not accurate--they add fees to that price that they claim are not negotiable. They made a promise to get me the second key fob--and then said they wouldn't do that AND that they weren't accountable for any promises made. They would NOT respond to any emails or phone calls. I would NEVER ever go back to this place to buy a car. More
by kirktonjl
Employees Worked With
February 13, 2024
I do not recommend this location. To get an oil change took 3 hours. System wax down for 45 minutes. When I went to check up on my vehicle it was already done. I had said ok to To get an oil change took 3 hours. System wax down for 45 minutes. When I went to check up on my vehicle it was already done. I had said ok to additives to be added, and at checkout I asked if they could apply a $5.00 coupon I had. Manager was really rude and said no, I already had a free oil change from the 3 year maintenance. If I didn’t check up on my car how much longer would I have been sitting there waiting? Terrible customer service. $5.00 is not a lot to give a customer that has an oil change and also agree to pay for fuel additives and waited 3 hours and had to check on my vehicle that was already done just sitting there. Angry customer and will never get service done at this location. More
by mb
Employees Worked With
February 01, 2024
I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, & went above & beyond to make sure I found the right car for my needs. They work hard to find the best rates The staff was friendly, knowledgeable, & went above & beyond to make sure I found the right car for my needs. They work hard to find the best rates & options for their customers. Very smooth overall process. Huge shoutout to Robert, Angelo, & Kevin! I would definitely recommend this dealership to anyone in the market for a car. More
by Rozayrg3
January 24, 2024
McGrath was very helpful with my concrrns and determined to get everything correct and fast to get everything correct and fast More
by David
Employees Worked With
January 16, 2024
I never have a bad experience here. I needed my splash guard replaced ASAP before the winter storm hit us. Andrew was able to get me in quick, the morning OF the storm. I had called onl I needed my splash guard replaced ASAP before the winter storm hit us. Andrew was able to get me in quick, the morning OF the storm. I had called only two days ahead, short notice. They had one splash guard left in stock too. Thank you Andrew so much for your excellent customer service and patience. You really went above and beyond, Stay blessed always. More
by jaynme1041
Employees Worked With
Andrew M.
December 26, 2023
Overall good experience but regarding finance discuss and clear out in advance. I liked car and services committed by McGrath. clear out in advance. I liked car and services committed by McGrath. More
by Tarun
Employees Worked With
November 29, 2023
During the vehicle purchase transaction the negotiating which was very one-sided with opaque pricing. which was very one-sided with opaque pricing. More
by Ralph
Employees Worked With
November 01, 2023
When you stop through McGarth make sure you go see a fellow by the name of Mike Vaughn only if you want the best in quality service. HEY THANKS AGAIN MIKE FOR EVERYTHING!!! fellow by the name of Mike Vaughn only if you want the best in quality service. HEY THANKS AGAIN MIKE FOR EVERYTHING!!! More
by jwash1984.jw
Employees Worked With
Michael Vaughn
October 30, 2023
Robert was so nice to me and he help me with what I wanted and I was very pleased wanted and I was very pleased More
by dmartinez5639
Employees Worked With
October 18, 2023
Buenas tardes Muchas gracias Sr. Robert Gil Jr. excelente atención. Gracias por ayudarnos a escoger y decidirnos. Sus consejos fueron claves para tomar la decisión final. Agradecida Robert Gil Jr. excelente atención. Gracias por ayudarnos a escoger y decidirnos. Sus consejos fueron claves para tomar la decisión final. Agradecida More
by vasquez_59
Employees Worked With
