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McGrath City Hyundai
Chicago, IL
2,494 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,494 reviews
February 07, 2022
This dealership is a great place to go if you like being lied to. If you enjoy dishonesty and having the salesperson insult your wife, this might be right up your alley. VWhen the salesman tries to smooth t lied to. If you enjoy dishonesty and having the salesperson insult your wife, this might be right up your alley. VWhen the salesman tries to smooth things over by offering you things that would already be included with the purchase of your car, this might be a delightful place for you to spend thousands of dollars. If you appreciate it when you approach two managers and try to tell them of the situation and they avoid eye contact and just sit there shaking their heads pretending to look at their computers, then this is style of customer service may spark your loyalty. We did by the car because we were caught up in special circumstances, but you could go literally anywhere else and have a better experience. Oh and to add one last piece here, their "value package that comes with every car sold" costs an additional $3,000. spoke with other Hyundai dealerships and the package is absolutely xxxxxxxx. Other dealerships spoke to don't push it as hard as these scammers do. And you should be able to opt out of it which they didn't let me. More
by WA
Employees Worked With
Mo
February 05, 2022
Had to wait a few weeks for my car to arrive. Roger and Kevin kept me in the loop the whole time. Really great communication by them throughout. Roger gave me his mobile number and called me a few minutes Kevin kept me in the loop the whole time. Really great communication by them throughout. Roger gave me his mobile number and called me a few minutes after my car was delivered just as he promised. Overall a great experience!! More
by j.bruno
Employees Worked With
Roger Clegg
February 02, 2022
Ask for Christine t very nice knowledgeable service agent will give answer all of your questions. will give answer all of your questions. More
by Joeducato
Employees Worked With
February 01, 2022
Very knowledgeable, Understanding and willing to do extra work to find a deal that works for both parties. work to find a deal that works for both parties. More
by Zltriska
Employees Worked With
January 29, 2022
Recent visit just ok. Didn’t replace rear wiper blade until I reminded them about it. Not updated on vehicle status. Work took longer than I expected. There were other customers who arrived later than I until I reminded them about it. Not updated on vehicle status. Work took longer than I expected. There were other customers who arrived later than I did and left before my vehicle was ready. Had to request to review work paperwork/bill to ensure accuracy before agreeing to final payment. Service quality here seems to have slipped a little bit since my last visit in July 2021. Did provide a quick courtesy wash of my vehicle that I didn’t have to ask for. More
by Hyundaidriver2022
Employees Worked With
January 27, 2022
Horrible experience. Waited close to 6 hours to only get an oil change. No dealers should ever over book to just get their money and have customers just wait. I even had a appointment and took that long. I an oil change. No dealers should ever over book to just get their money and have customers just wait. I even had a appointment and took that long. I have never waited that long for just an oil change. Waiting room was under construction. They said no loaner cars are available but over heard them offer one to another customer for a loaner which their car was not able to done that day. More
by theo
Employees Worked With
Overall experience
January 22, 2022
Took my car in for service and Had a bad experience in the past but after getting the service manager involved, everything worked out. Chris kept up with me and worked around my schedule for my vehicle. M the past but after getting the service manager involved, everything worked out. Chris kept up with me and worked around my schedule for my vehicle. Made sure i was taken care of and got me in and out in a timely manner. I’m glad i was able to deal with him. He made sure the customer was and stayed satisfied even after whatever issue. If you ever need further help and feel like everything is going wrong with your service, talk to Chris. He’s a stand up guy! More
by Brad
Employees Worked With
Cris Capparelli
January 18, 2022
Robert Gil Jr was my salesman and he did great with patience and helping me find something I liked. Very good spirited person patience and helping me find something I liked. Very good spirited person More
by Bellasamone
Employees Worked With
