McGrath City Hyundai

Staff was very nice and courteous, explained and addressed all my concerns about my vehicle. addressed all my concerns about my vehicle. More

Robert Gil was a super start on my vehicle purchase, the first time I have done a large vehicle purchase and he went out of his way to make sure we received the best deal. Customer service was amazing, the first time I have done a large vehicle purchase and he went out of his way to make sure we received the best deal. Customer service was amazing, the time spent didn't seem long during the process. I recommend - if you are ready to purchase a long-term and lasting vehicle you consider McGrath City Hyundai and talk to Robert Gil. Thank you, Robert, we are very pleased with the smooth transaction. More

The customer advisors are very friendly and knowledgeable. David in particular. David took good care of me knowledgeable. David in particular. David took good care of me More

Always a pleasant experience, speedy service with a smile thank you .nothing else left to say thank you .nothing else left to say More

Great service department. Efficient and friendly. Very customer oriented. Great job at outlining any problems that need to be addressed. Always available to speak with my hus Efficient and friendly. Very customer oriented. Great job at outlining any problems that need to be addressed. Always available to speak with my husband (i just drive the car :-) ) More

Happy and proud owner of a Hyundai Kona Ev car! !! Thank you so much Mohammed for being so kind and welcoming, it means so much. Also thank you for helping me and my father to finally decide on this !! Thank you so much Mohammed for being so kind and welcoming, it means so much. Also thank you for helping me and my father to finally decide on this beautiful car at a great price! I would totally recommend McGrath city to my friends and family but also recommend Mohammad for sticking with us. Cant wait to drive it home, so exciting! More

Poor salesman and bad experience car was not worked on and lie to never called me back like she promise me. and lie to never called me back like she promise me. More

It was a fantastic experience, Mohammed was nice and worked with me on my down payment. I was able to trade in my 2012 Nissan Rogue for a 2017 Tucson. I love the space in the Tucson. worked with me on my down payment. I was able to trade in my 2012 Nissan Rogue for a 2017 Tucson. I love the space in the Tucson. More

After waiting 3 hrs, they started to work on my car. Total of 5 hrs I waited. Not acceptable. Went in for a tune up and a recall fixed. They didn’t even inform me they had not looked at my car until Total of 5 hrs I waited. Not acceptable. Went in for a tune up and a recall fixed. They didn’t even inform me they had not looked at my car until I asked if they forgot me. Had an appointment at 1:30. Was told 1 1/2 hrs tops. After 3 hrs I asked if there was a problem as at least 25 customers had come in after me and left with fixed car. Was told no one knew how to do my recall and they had been waiting for mechanic who could do it to show up. Then said my car was up next… at 4:30! Instead of doing my tuneup at my appointment time, they let me sit until he showed up. He wrote on the form my car went in much earlier. That is wrong. They finished at 6:20. I paid and was given my car at 6:30. I appreciated the discount for how they handled my visit, but my time was worth more. When they realized my car wasn’t going to go in, they should have told me so I could have used their shuttle and gone home for 5 hrs. I didn’t even get the free car wash because no workers were there to do it. They always do excellent work, but how they managed me as a returning client was terrible. I left in tears as I felt like a stupid old lady who let them do this to me. My husband would have walked out after learning they hadn’t even looked at the car after waiting for 3 hrs. Rome, the manager who checked me in needs to pay attention to his customers, and care a little more. He was very nice and polite, but no common sense. Not sure I’ll be back here. If my memory serves me correctly, the last tune up there I left annoyed because it took much longer than expected because someone called in sick. I never dreamed I’d ever have to sit for 5 hrs. I have always had an appointment a week in advance so they knew what my appointment was for. My car is good as new now, but McGrath City Hyundai gets an F in the service department this tune up. More

Very customer service skills. Very nice my car was done before I had to go to work Very nice my car was done before I had to go to work More