McGrath City Hyundai
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Easy walk-in transaction with Robert at McGrath City Hyundai. No games, pleasant conversation, and efficient! Hyundai. No games, pleasant conversation, and efficient! More
Nice place but need to work on time management , but personal is very nice , Courteous personal is very nice , Courteous More
Dealship has changed drastically in service dept. Still good but really would have liked to get a clean car back . Went in clean but came back with a window full of bird poop from them keeping car on Still good but really would have liked to get a clean car back . Went in clean but came back with a window full of bird poop from them keeping car on roof for parking. In the past that never would have happened. Wish old service reps were still there. More
Engine died, they refused to replace under warranty since I could not provide maintenance records from 2017 & 2018. Engine failure is a known issue as there was a class action lawsuit. After 3 months I had t I could not provide maintenance records from 2017 & 2018. Engine failure is a known issue as there was a class action lawsuit. After 3 months I had to get my lawyer involved and engage arbitration. Finally after 5 months they approved the engine replacement, but then took them 9 weeks to complete the replacement. They had my vehicle for 172 days, over a year and a half!!! When I picked up my truck it was so dirty, not even a courtesy wash. The upsetting part is that two months into having no car, I spoke to 3 salesmen and asked for a trade in value so I can upgrade my truck. None ever called me back. Then in April I spoke to a manager Leif Foss who promised to call me back. After a couple email exchanges he stopped responding. I emailed him 5 times and a couple of voicemails and nothing from him. I really need to upgrade my truck as our family grew, but lost all confidence in Hyundai especially this dealership. More
The customer service that I received was outstanding. All the help and additional explanation provided was very much appreciated. Please thank Robert Gil and all the team members at McGrath City Hyundai All the help and additional explanation provided was very much appreciated. Please thank Robert Gil and all the team members at McGrath City Hyundai for a great car buying experience. More
Robert was very attentive when selling me my car. He took his time with explaining the features of the car. He told me that he can answer any other questions even after the purchase was complete and He took his time with explaining the features of the car. He told me that he can answer any other questions even after the purchase was complete and was reliable with answering any follow up questions I had. More
Excelente servicio por tarde del concesionario y la atención por parte de los vendedores es excelente!!! Gracias sr Robert Gil 👍🏼👍🏼 atención por parte de los vendedores es excelente!!! Gracias sr Robert Gil 👍🏼👍🏼 More
An oil change even with an appointment and arriving before time should not take 3 hours... With people why make appointment slots not fair at all for a long time customer before time should not take 3 hours... With people why make appointment slots not fair at all for a long time customer More
As always the people there are very nice and knowledgeable about service that’s why I come back all the time. Thank you. knowledgeable about service that’s why I come back all the time. Thank you. More
Great place, I both bought a car here and do service as well. It is always a good experience. well. It is always a good experience. More