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McGrath City Hyundai

Chicago, IL

4.0
2,492 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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6750 West Grand Avenue

Chicago, IL

60707

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Showing 2,492 reviews

October 20, 2024

Took my vehicle to McGrath City Hyundai for recommended service for transmission flush. My car immediately started experiencing declaration and stalling while in drive likes it's in the wrong gear, revving More

by Loyal customer no more
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Vellega
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Bait and switch! They dropped the online price of a used car and then added 7,000 in “non-negotiable” fees!! Wow, I said. “Sounds like you don’t want to sell this More

by shad_radiant_02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach, mere messenger. Julissa, Andres, Rubi, all great on phone but no follow through.
August 28, 2024

He was very helpful and provided all information needed to move forward in purchasing our dream car! More

by Victor Solis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

McGrath City Hyundai responded

Hello, we’re thrilled that you had a great experience with us and took the time to leave a five star review! Your feedback brightens our day and encourages us to keep doing our best! The McGrath City Hyundai family looks forward to your next visit with us soon!

August 09, 2024

Please avoid McGrath. I chose to buy my Hyundai at a different location because this location had negative reviews. Regardless, once I purchased my car, I knew that I'd More

by brillmandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noel
August 02, 2024

I purchased a car from McGrath Hyundai(Grand Ave,Chicago) and had an incredibly frustrating experience with their financing manager-Kevin Jovasais. Despite explicitly stating multiple times that I did not wa More

by oldakmonika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Jovais
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jovaisas
July 31, 2024

This will be my first and last Hyundai vehicle. The service department is extremely poorly managed. Despite scheduling appointments and dropping off my car for simple services, I can never reach th More

by HyundaiDriverChi
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Tonelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Vellega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rome, George, Eddie, Herman, Andrew
July 20, 2024

Absolutely horrible dealership and all I was doing was returning my leased Hyundai. Swindled me into then buying it from me by telling me that Hyundai Motor Finance would try to charge me for the car’s de More

by smarydealership
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andres Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Seritella
June 18, 2024

Worst place to purchase a car! Nobody cares afterwards. Managers & service managers don’t ever return calls. Don’t shop here. More

by Alondra_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Tonelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Vellega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Caro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Jul 09, 2024 -

McGrath City Hyundai responded

Alondra, we're extremely apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Noel Ruiz to discuss the situation further, nruiz@mcgrathcity.com. McGrath City Hyundai looks forward to hearing from you soon!

Jul 16, 2024 -

Alondra_88 responded

I’ve tried reaching out since your reply & yet to hear back from anyone.

May 14, 2024

I purchased a 2022 Kia Sorento on 2/14/24. I had a new salesman named Hunter who was very nice but not super familiar with the sales process so a manager helped him along the way. When I got t More

by Mal2017
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter
Jul 09, 2024 -

McGrath City Hyundai responded

Mal, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Noel Ruiz to discuss the situation further, nruiz@mcgrathcity.com. McGrath City Hyundai looks forward to hearing from you soon!

April 25, 2024

It took 5 days of calling about a simple question and they all said they would call me back. No one ever did! I finally went there and got an answer from Ed! The manager Miguel is useless. Very incompete More

by Zoey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Vellega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Migurl
1
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