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McGrath City Honda - Service Center

Chicago, IL

4.3
342 Reviews

342 Reviews of McGrath City Honda - Service Center

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August 03, 2018

Great service Thank you Nicole W. for the great service. You were so kind and kept me up to date regarding my oil change process and maintenance. I appreciate you a More

by Medikd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Diaz, Edwin Mancia, Juan Pimentel, Autrianna Plunkett, Oday Omar
Aug 06, 2018 -

McGrath City Honda responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 31, 2018

Quick battery change Had problems with my car, called the dealership and they told me to come in. Carlos Gonzalez, the service advisor took care of everything right away a More

by Vramos17
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2018 -

McGrath City Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing McGrath City Honda's Service Department. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 30, 2018

Excellent OKSANA My service today was excellent. Bill Miller was very polite and very helpful. I will recommend this to my friends. Looking forward to buy Honda in More

by OKSANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryszard Choroszy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 24, 2018

Jeremy and Michael Rock Jeremy and Michael really took care of me and I really like this service department because of them! A really great and caring set of people. More

by Bg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez , Michael Tapia
Jul 24, 2018 -

McGrath City Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 18, 2018

Excellent job I have been coming here all the time. I will recommend this to my friends . Looking forward to buy Honda in the future. More

by Irene5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Jul 19, 2018 -

McGrath City Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 18, 2018

30,000 mike check up My service was completed in less time than estimated. Carlos was very helpful and helped me to decide which services to do because I couldn’t afford a More

by Margaretrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 19, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 14, 2018

Service Good Mornig my service today was excellnt Jeremy Sanchez was very polite and quick. Mcgrath has alway provided me with good service I had six cars . More

by John mika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 10, 2018

Service Politeness ,Positive attitude and will continue to come back. Additionally, he is professional explained all concerns. And, washed the car. Have a n More

by HondaPilot2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
Jul 12, 2018 -

McGrath City Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 10, 2018

Great Service was great thank u Carlos Gonzalez. I recieved an oil change and patched up a tire that had a nail. And he updated me on the progress and wait More

by Janet chaparro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
Jul 12, 2018 -

McGrath City Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 07, 2018

Service THE SERVICE DEPARTMENT IS AWESOME, they take great care of you! The TWO waiting rooms are LOVE with huge flat-screen TVs!! Complimentary car wash up More

by HondaLuvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McGrath City Honda responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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