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McGrath City Honda - Service Center

Chicago, IL

4.1
335 Reviews

335 Reviews of McGrath City Honda - Service Center

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July 10, 2018

Great Service was great thank u Carlos Gonzalez. I recieved an oil change and patched up a tire that had a nail. And he updated me on the progress and wait More

by Janet chaparro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
Jul 12, 2018 -

McGrath City Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 10, 2018

Service Politeness ,Positive attitude and will continue to come back. Additionally, he is professional explained all concerns. And, washed the car. Have a n More

by HondaPilot2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
Jul 12, 2018 -

McGrath City Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 07, 2018

Service THE SERVICE DEPARTMENT IS AWESOME, they take great care of you! The TWO waiting rooms are LOVE with huge flat-screen TVs!! Complimentary car wash up More

by HondaLuvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McGrath City Honda responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 06, 2018

Great Experience! Jeremy at McGrath was very helpful and communicative when it came to getting my oil change and tire rotation. Thank you Jeremy and McGrath for your he More

by madelinecr23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McGrath City Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing McGrath City Honda's Service Department. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 03, 2018

Today's visit Carlos greeted me this morning and accommodated me earlier than my scheduled appointment so I can go to work and not use the drop box. More

by Tika
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 03, 2018 -

McGrath City Honda responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 02, 2018

Odyssey Service Michael Tapia was helpful. Took the time to walk me thru the different services available for my vehicle. He was also very responsive on a timely mann More

by Chido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Jul 03, 2018 -

McGrath City Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 28, 2018

Jermey Sanchez is Awesome. Great person to help me out. Great person to service me Keep up the good customer service. Great person to know. A very warm welcome when you enter in Honda service area More

by Kaiden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

McGrath City Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 27, 2018

Michael Tapia I had great customer service from Michael Tapia today. I brpught my car in for service today. He was pleasant and thoughtful and took time to exp More

by Zenjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Jun 28, 2018 -

McGrath City Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 27, 2018

Ethan makes things happen Ethan is my go to person in service. Knowledge and conscious of the bottom line for the customer. I bought my car here and I get it serviced here beca More

by archjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Giddens
Jun 27, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 22, 2018

Awesome Jeremy was awesome and took good care of me even with the misunderstanding with 1st service. I appreciate the discount now I will wait. I pray n More

by Mingui83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

McGrath City Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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