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McGrath City Honda - Service Center

Chicago, IL

4.2
337 Reviews

337 Reviews of McGrath City Honda - Service Center

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November 20, 2023

I would've give. 5 stars. However, after my last service the box with the part was left in my car on the front seat. More

by Jamie W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso
Nov 26, 2023 -

McGrath City Honda responded

Jamie, we're thrilled to hear about your wonderful experience during your last visit! We're also overly apologetic that you didn't get to experience our normal McGrath five star standard during your entire last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon

November 15, 2023

Great service very helpful and my service provider was awesome 5stars always they get the job done right the 1st time More

by mobthebest7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
November 03, 2023

Could be more informative as to progress as repairs are being made especially if they see it’s going to take longer than originally stated More

by carlacubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla and Leonardo
Nov 03, 2023 -

McGrath City Honda responded

Hello valued customer, our team is overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon

October 30, 2023

I had my car serviced at McGrath City Honda last week. The person who took care of me was name Alfonso Rodrigu. He gave me advice and took care of me very well. I recommend coming to use the services here More

by Ratree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALFONSO RODRIGU
Nov 03, 2023 -

McGrath City Honda responded

Hello, we're thrilled to hear about your wonderful experience with our team and services during your last five star visit! We appreciate you being able to take the time to share your kind words with us as well! Your support means the world! The McGrath City Honda family looks forward to your next visit with us soon!

October 19, 2023

They are a dealer but always pushing services that aren't always immediately needed. They tried to sell me two tires when I had a nail issue in one of my tires. I went elsewhere and As it turned out More

by MissMJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uros
Oct 25, 2023 -

McGrath City Honda responded

Hello valued customer, we're extremely apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon!

October 19, 2023

The service department is a mess. I took my car in for service and it took them 3 days to replace a power steering pump. On the third day they told me that my car was ready. My car s More

by Zemogpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfonso. Rodriguez
Oct 25, 2023 -

McGrath City Honda responded

Hello valued customer, our team is extremely apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon!

September 16, 2023

They did a excellent job on my cvr oil change:had to wait 3hours but it was worth it More

by Jeff
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos 5 stars
Sep 19, 2023 -

McGrath City Honda responded

Jeff, our team is delighted to hear about your excellent five star experience with us! Especially taking the time to share your kind words with our team! The McGrath City Honda family looks forward to your next visit with us soon!

July 24, 2023

I have been a customer for a very long time. I bought my first Honda Accord there. I now own a Honda CRV. I like taking my car there for oil changes. If I need, I know who to contact. I was rece More

by melnat19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 25, 2023 -

McGrath City Honda responded

Hello, we're extremely glad to hear about your excellent experience with our team and services! We dearly appreciate your loyalty and support! As well as taking the time to share with us! McGrath City Honda looks forward to serving you for years to come!

May 23, 2023

Alfonzo explained everything that needed to be done and the service was finished before the time he quoted and explained everything that was,done and the price was as what he quoted More

by cpski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
Jun 21, 2023 -

McGrath City Honda responded

Hello, we're delighted to hear your excellent experience with Alfonzo, and the rest of our incredible team and services! We appreciate your loyalty and business dearly! McGrath City Honda looks forward to serving you for more years to come!

May 09, 2023

They have a very nice Honda S2000 right when you walk in they are also very friendly More

by Jacobgonzalez298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
Jun 21, 2023 -

McGrath City Honda responded

Hello, your kind words mean the world to us, as well as taking the time to present your feedback! McGrath City Honda looks forward to serving you for more years to come!