McGrath City Honda - Service Center

Humbert in Service had me in and out of service quickly, efficiently and satisfied. Very fast customer service! efficiently and satisfied. Very fast customer service! More

This service department is the worst! ALFONSO RODRIGUEZ is a thief! My mother took her vehicle, a 2023, for a recall and oil change. ALFONSO took advantage of the language barrier and cha ALFONSO RODRIGUEZ is a thief! My mother took her vehicle, a 2023, for a recall and oil change. ALFONSO took advantage of the language barrier and charged her when she wasn't suppose to be charge a penny for any of this. He added charges to her bill without her consent. I called the location to speak to JEREMY SANCHEZ and it's been two days and still haven't heard back from him. STAY AWAY FROM THIS LOCATION THEY ONLY CARE ABOUT MAKING MONEY IN THEIR OWN POCKETS AND NOT IN THE BEST INTEREST OF THE CUSTOMER! I spoke to ALFONSO and he lied and said she had agreed which she didn't. He was the one who tried to charge her the entire process when he knows he wasn’t suppose to. This isn’t the first time they try to charge her when she should not pay anything for 2 years! Worst location to visit please stay away. I will be filing a formal complaint! Update: 2/13/24 I waited over 24 hours for a call from the Sales manager JEREMY and now also the General Manager LUIS and I have not heard back. It seems as though sales stats are more important than the customer service they offer. They really do not care whatsoever about the customers nor the service they provide. PLEASE AVOID THIS PLACE AT ALL COST! More

Amazing Honda dealership the sales people and all the employees are so knowledgeable about everything and they make you feel so welcome I had some work done on my truck and it was going to take a few day employees are so knowledgeable about everything and they make you feel so welcome I had some work done on my truck and it was going to take a few days to be worked on and they gave me a loaner I was so happy the way they all took care of me thank you Honda for everything you did More

Great service as always service completed on tome and price was same as quoted Service rep was great price was same as quoted Service rep was great More

I service my car at McGrath Honda for 7 years and it’s always pleasant to hear your advisor to take the time to explain everything in detail. Kudos to Alfonso Rodriguez who I extraordinary, he certainly l always pleasant to hear your advisor to take the time to explain everything in detail. Kudos to Alfonso Rodriguez who I extraordinary, he certainly loves his job because his service it’s outstanding!!!! More

I would've give. 5 stars. However, after my last service the box with the part was left in my car on the front seat. 5 stars. However, after my last service the box with the part was left in my car on the front seat. More

Could be more informative as to progress as repairs are being made especially if they see it’s going to take longer than originally stated being made especially if they see it’s going to take longer than originally stated More

I had my car serviced at McGrath City Honda last week. The person who took care of me was name Alfonso Rodrigu. He gave me advice and took care of me very well. I recommend coming to use the services here The person who took care of me was name Alfonso Rodrigu. He gave me advice and took care of me very well. I recommend coming to use the services here. More

They are a dealer but always pushing services that aren't always immediately needed. They tried to sell me two tires when I had a nail issue in one of my tires. I went elsewhere and As it turned out aren't always immediately needed. They tried to sell me two tires when I had a nail issue in one of my tires. I went elsewhere and As it turned out the nail did NOT damage the tire. This made me very upset. More